a good thing!
Seeking to maintain a “Schenkerized” solution that maintained continuity in look and feel, James and the team defined a rather unique requirement: they wanted to centralize on a single identity management service for all users, encompassing employees, contractors, partners and customers. This required a flexible and customizable solution that would support unique configurations of the user interface and flow for each type of user.
The DB Schenker team also needed to overcome challenges posed by the coexistence of a central authentication service alongside an Azure AD solution for employee Microsoft access. They wanted to eventually provide MFA to every employee without negatively impacting their experience or the usability of either service. Rounding out their new solution requirements was the need for stability, as well as deployability to their Kubernetes cluster to enable scalability based on demand.
James and the team asked iC Consult, their IAM consultant and systems integrator, to conduct a proof of concept. They ultimately selected Ping Identity to provide the authentication and authorization capabilities needed to deliver a consolidated and centralized identity management service. With the help of iC Consult’s developers, the DB Schenker team started the roll-out of their new Ping solution alongside their existing authentication service. Then they started to migrate integrated services to Ping.
The first stage of implementation included delivering the platform, including simple authentication and a minimum viable product for customer MFA. This first iteration included a Schenkerized user interface for authentication and full integration into DB Schenker’s existing identity management infrastructure. They also delivered a complete suite of verification options for all users, including the PingID mobile and desktop apps, and mobile SDK, as well as SMS.
The DB Schenker team next extended the solution by adding their first risk-based authentication policies based on the type of user and the application they’re attempting to access. This allowed them to streamline access by minimizing friction for low-risk access requests, while also paving the way for future passwordless authentication.
More about DB Schenker
DB Schenker is one of the world’s leading global logistics providers. With 2,100 locations and more than 76,900 employees across the world, DB Schenker supports the global exchange of goods through land transport, worldwide air and ocean freight, contract logistics and supply chain management.
Learn more at www.dbschenker.com.
About iC Consult
iC Consult Group and its companies – iC Consult, xdi360, IAM Worx, and Service Layers – specialize in Identity and Access Management (IAM). The services we provide include IAM Business and Process Consulting, Architecture and Design, Implementation and Integration, Managed Services, and our Identity as a Service offering: Service Layers.
Learn more at www.ic-consult.com.
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