Seamless for customers. Tough on fraud. Discover CIAM that delivers smooth, secure experiences your customers can trust.
Seamless for customers. Tough on fraud. Discover CIAM that delivers smooth, secure experiences your customers can trust.
THE CHALLENGE
Registration friction is driving potential long-term customers to your competitors. Turn new accounts into repeat business with personalized, omnichannel experiences.
Fake accounts. Account takeovers. Deepfakes. Bad actors are leveling up with AI. Outdated defenses don’t cut it anymore.
Drive revenue and loyalty with CX that keeps customers coming back. With the ability to orchestrate industry-leading customer journeys with ease, you can reduce costs and the burden on your teams.
THE CHALLENGE
Registration friction is driving potential long-term customers to your competitors. Turn new accounts into repeat business with personalized, omnichannel experiences.
Fake accounts. Account takeovers. Deepfakes. Bad actors are leveling up with AI. Outdated defenses don’t cut it anymore.
Drive revenue and loyalty with CX that keeps customers coming back. With the ability to orchestrate industry-leading customer journeys with ease, you can reduce costs and the burden on your teams.
THE SOLUTION
Your customers want seamless, personalized experiences across all of your channels; online, in-store, and through your mobile app. You want airtight security. With our CIAM solution, you don’t have to choose.
Here’s how we make both happen:
Here’s how we deliver secure, frictionless digital journeys your customers, and your security team, will love:
Here’s how we deliver secure, frictionless digital journeys your customers, and your security team, will love:
Registration friction is driving potential long-term customers to your competitors. Turn new accounts into repeat business with personalized, omnichannel experiences.
Stop fraud in its tracks. From credential stuffing to deepfakes, you can spot and stop shady behavior in real time before it becomes a problem. Our platform helped one customer reduce fraud costs by $19.2M annually, and one global telco cut fraud by 30% after implementation.
What passwords? Let customers in with a tap, a glance or a click. Biometrics, magic links, and other passwordless options mean fewer breaches and no forgotten-password loops. One Ping customer saw a 99% decrease in login time, making access faster and frustration-free.
Empower customers to securely update their profiles, reset their passwords, and manage their consent. Cut support costs, reduce friction, and boost satisfaction, all without compromising security. It’s a better experience for customers, and a smarter approach for your business.
From sign-on to sign-off, check out the CIAM features that power our trusted customer experiences.
Best IAM solution provider
One of the most helpful features that I found about Ping Identity is that it provides multiple solutions to the user for SaaS (Security as a Service), Ping Identity's products like Ping Federate, Ping Access, Ping Directory, and Ping ID are products that I worked on and found them very user-friendly for administrators.
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
Simple implementation for a strong identity workflow.
The product was overall very user friendly and easy to implement.
IAM Engineer
Services (non-Government)
Navigating the Complexity of Diverse IAM Portfolio
Extremely diverse IAM product portfolio. Allows flexibility and customization.
IAM Architect
Banking
Understanding the Effortless Functionality of Ping
great stuff loving Ping as a solution for our customers! thank you
Sales Manager
Telecommunication
Give Your Customers What They Really Want
Quick and easy access. Nearly invisible security. Total trust. Our CIAM solution makes it all possible—see for yourself with a free, no-strings-attached demo.
Helpful Resources
Helpful Resources
Choosing a CIAM solution is a big decision. We’re here to help. From implementation to enhancing your user experience and support, we’ve got answers to common questions about our CIAM capabilities. Because your success is our priority.
A Customer Identity and Access Management (CIAM) solution delivers secure, seamless, and engaging customer moments across channels while protecting against fraud and ATO. With passwordless authentication, dynamic risk scoring, and identity verification, businesses can improve customer acquisition and reduce abandonment. Ping’s no-code orchestration, open standards, and robust integrations ensure quick deployment, while self-service capabilities empower users to manage preferences, all at massive scale.
Ping Identity's CIAM solution offers features like passwordless authentication, adaptive multi-factor authentication, progressive profiling, consent management, self-service options, and single sign-on (SSO), which work together to streamline the user experience while maintaining robust security. These features reduce friction during login and registration processes, leading to higher customer satisfaction and reduced fraud.
Yes, Ping Identity's CIAM solution is designed with a vendor-agnostic approach, allowing it to integrate seamlessly with both Ping and third-party solutions. This flexibility enables organizations to connect authentication, identity verification, fraud prevention, and authorization tools through an open orchestration engine.
Ping Identity offers comprehensive customer support, including a support portal with documentation, knowledge base, training platforms, and a community Q&A forum. Additionally, we provide professional services and customer success programs to assist with implementation and ongoing management of their CIAM solutions.
You have options when it comes to implementing Ping Identity’s CIAM solution. Whether you choose to work with one of our trusted integration partners, leverage our expert Professional Services team, or handle it with your internal resources, we’re here to support you every step of the way. Your success isn’t just a goal—it’s the only option. That’s why we provide the flexibility, guidance, and expertise needed to ensure a smooth and secure implementation, no matter your path.
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