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El Poder de la Identidad Digital para los Servicios Financieros

Jorge Eisermann

Nov 16, 2023 (UTC)
¿Sabe quiénes son sus clientes? Parece una pregunta capciosa, pero no lo es. Ya sea para dar la bienvenida a un nuevo cliente o para conceder un nuevo préstamo a un cliente existente, las instituciones financieras necesitan una certeza absoluta en lo que respecta a la identidad de sus clientes. Los casos de estafadores que utilizan la información de identidades robadas para abrir nuevas cuentas bancarias a nombre de sus víctimas crecieron un 32% en 2022, según la FTC, y este es solo uno de los varios retos a los que las organizaciones deben enfrentarse hoy en día. Cuando las instituciones financieras pueden identificar con precisión y facilidad a los clientes en puntos de alto riesgo a lo largo del ciclo de vida del cliente, tienen la oportunidad de ofrecer mejores servicios digitales al tiempo que mejoran la seguridad y reducen las pérdidas. Participe en este webinar el Jueves 16 de Noviembre 10 am CDMX para conocer las tendencias en identidad digital y el papel que desempeña la comprobación de identidad a la hora de aumentar la confianza de los clientes, reducir las pérdidas por fraude y hacer crecer su negocio. Conversaremos sobre: Principales riesgos relacionados con la identidad en los servicios financieros El papel de la comprobación de la identidad a lo largo del ciclo de vida del cliente Cómo funciona la comprobación de identidad con la gestión de accesos y las herramientas de detección de fraudes para ofrecer mejores experiencias a los clientes. Principales casos de uso y resultados de la comprobación de identidad El futuro de la identidad digital y las tecnologías emergentes que transformarán el sector
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O Poder da Identidade digital para os Serviços Financeiros

Jason Arrington

Nov 9, 2023 (UTC)
Você sabe quem são seus clientes? Parece uma pergunta capciosa, mas não é. Seja para dar as boas-vindas a um novo cliente ou para conceder um novo empréstimo a um cliente existente, as instituições financeiras precisam de certeza absoluta sobre a identidade de seus clientes. Os casos de fraudadores que usam informações de identidade roubadas para abrir novas contas bancárias com os nomes de suas vítimas cresceram 32% em 2022, de acordo com a FTC, e esse é apenas um dos vários desafios que as organizações enfrentam atualmente. Quando as instituições financeiras podem identificar com precisão e facilidade os clientes em pontos de alto risco durante todo o ciclo de vida do cliente, têm a oportunidade de oferecer melhores serviços digitais e, ao mesmo tempo, aumentar a segurança e reduzir as perdas. Participe deste webinar na Quinta-feira, 9 de novembro, às 10h, para saber mais sobre as tendências em identidade digital e o papel que a comprovação de identidade desempenha no aumento da confiança do cliente, na redução de perdas por fraude e no crescimento de seus negócios. Discutiremos Os principais riscos relacionados à identidade nos serviços financeiros A função da prova de identidade em todo o ciclo de vida do cliente Como a prova de identidade funciona com o gerenciamento de acesso e as ferramentas de detecção de fraude para proporcionar melhores experiências aos clientes. Os principais casos de uso e os resultados da comprovação de identidade O futuro da identidade digital e as tecnologias emergentes que transformarão o setor.

Ping Office Hours - PingOne CIAM Passwordless Pre-Built Flow Packs

Cayla Curtis, CIAM Solutions Product Manager, Ping Identity; Cindy Tu, Sr. Software Engineer, Ping Identity

Oct 25, 2023 (UTC)
Join us Wednesday, October 25th, 10 AM MT while we take a deep dive into PingOne's Pre-Build CIAM Passwordless Flow Packs and answer questions from the audience. Agenda: - Overview of OOTB Passwordless Flows Supported (Magic Link, SMS OTP, Email OTP, FIDO2) - Implementing the flows (What's needed in PingOne) - Use Cases and Benefits - Q&A

An Introduction To: Decentralized Identity

Frank Cardello, Executive Advisor, Decentralized Identity and Darrell Geusz, Product Lead, Neo, Ping Identity

Oct 25, 2023 (UTC)
The digital identity landscape is at a crossroads. We've pushed the boundaries of centralized federation systems to their limits. In our digital-first world, ensuring a person's identity is genuine is critical to eliminating fraud and compromised credentials. Enter Decentralized Identity: the game-changer. Visualize a world where your credentials, academic or professional, are instantly verifiable without needing a third party. We’ll explore a number of key use cases, from travel without bulky paperwork to foolproof online transactions. This webinar provides the foundation knowledge of decentralized identity, including credentialing and verification. Decentralized identity promises unmatched security, unparalleled user experience, and privacy. Join us to learn how you can reshape digital identity. Presenters: Frank Cardello (Executive Advisor, Decentralized Identity) and Darell Geusz (Product Lead, Neo)

Test and Deploy New End-User Experiences with Out-of-the-Box Passwordless Flows

Samuel Brown, Solutions Marketing Manager, CIAM; Cayla Curtis, Solutions Product Manager, CIAM

Oct 18, 2023 (UTC)
Take the step toward a passwordless future without complexity. PingOne for Customers Passwordless is a cloud-based solution that caters to all customer identity types at scale, with minimal setup required. It combines orchestration – with pre-built flow templates that align with the most common customer passwordless use cases – SSO, MFA, user management, and risk services – along with an intuitive getting started wizard – to allow administrators to quickly design, test, and deploy various out-of-the-box passwordless registration and authentication experiences with just a few clicks and in minutes rather than days or even weeks. This helps organizations: --Overcome passwordless adoption roadblocks --Deliver secure and frictionless passwordless experiences to customers with speed and simplicity --Save time, money, and other finite resources.

New frontiers of digital identity in finance

Ash Diffey - Ping Identity; Toby Smith - Oliver Wyman; Luke Hannan - Moderator

Oct 12, 2023 (UTC)
Identity data is no longer a right: it is a privilege. Gather too much, and you expose yourself to increased risk. Gather too little, and you expose yourself to fraud and synthetic identities. Decentralised identity represents a massive paradigm shift to a safer, more secure future by giving users control over their data. In other words, no more “trusted” third parties which are potentially vulnerable to attacks. Decentralised identity eliminates the need to build connections into federation systems, and reduces the amount of personally identifiable information organizations must collect. Join Ash Diffey, Vice President of Asia-Pacific and Japan, from Ping Identity and Toby Smith, Principal, from Oliver Wyman’s Digital practice in Asia Pacific for this free webinar where we discuss how banks can use a decentralised identity model to reduce risk while simultaneously improving users' privacy.

Manteniendo a los clientes Loggeados: 5 lecciones destacadas

Dante Capella

Sep 27, 2023
Todos los días recurrimos a formularios de registro, contraseñas y a la creación de cuentas durante el proceso de checkout para identificar a los clientes e incrementar su engagement. Pero, ¿es así como los clientes quieren interactuar con su empresa? Para responder a esta pregunta, Ping Identity entrevistó a más de 3.400 consumidores de cinco países para entender mejor las preferencias y comportamientos de los consumidores a la hora de registrarse e iniciar sesión. Únase a nuestra charla el próximo Miercoles 27 de Septiembre 10 am CDMX y aprenda más sobre: El impacto de las experiencias ineficientes de inicio de sesión en la retención de clientes. La relación amor-odio de los consumidores con la MFA. La importancia del fraude en la elección de marcas por parte de los consumidores. Cómo los consumidores están empezando a aceptar la idea de una identificación digital. Qué puede hacer para mejorar la experiencia del cliente de principio a fin. Regístrese ahora para aprender a impulsar la adquisición y retención de clientes, aumentar la fidelidad y ganarse su confianza rápidamente.

Stop Bots and Bad Actors with the Four Pillars of Fraud Prevention

Lou Watson, Product Marketing Manager, Ping Identity

Sep 25, 2023
An integrated fraud prevention solution detects non-human and malicious actors throughout each user session, assesses risk and decides what actions to take, and automatically makes fraud mitigation decisions in real time, isolating fraudulent sessions without disturbing legitimate users. Join this webinar to learn about the 4 pillars of account takeover and new account fraud prevention: detect, decide, direct, and defend

Delivery Assured: PingOne Authorize

John DaSilva, Senior PS Enablement Architect; Merrigan Baylis, Senior Professional Services Consultant

Sep 21, 2023
In this session, we discuss what is PingAuthorize and PingOneAuthorize and the use case it is designed to solve. With a brief demonstration of the products in action. This will be followed by an overview of 3 solutions that Ping Professional Services implemented for our customers.

Orchestration des Identités : Améliorer la sécurité et l’UX de vos clients

Alain Barbier, Senior Solutions Architect, Ping Identity; Justin Font, Consultant CyberSécurité Synetis

Sep 20, 2023
La sécurisation des identités numériques est un défi chaque instant. En effet, la majeure partie des solutions d'identité et d'authentification n'ont pas été conçues pour supporter les cas d'usages modernes. Elles sont pour bon nombres d’entre elles trop complexes et demandent un effort important de personnalisation. L'avenir du CIAM implique donc l’utilisation d’un moteur d'orchestration sans code (ou « no-code ») permettant aux organisations de créer, tester et optimiser rapidement les expériences numériques de leurs clients, sans friction. Rejoignez cette session webinar animée par les experts de Ping Identity et Synetis pour en apprendre plus sur le CIAM et l'orchestration, et ainsi développer des expériences digitales innovantes et améliorer votre sécurité grâce à l'identité client.

An introduction to: Decentralized Identity

Frank Cardello, Executive Advisor, Decentralized Identity and Darell Geusz, Product Lead, Neo

Sep 11, 2023
The digital identity landscape is at a crossroads. We've pushed the boundaries of centralized federation systems to their limits. In our digital-first world, ensuring a person's identity is genuine is critical to eliminating fraud and compromised credentials. Enter Decentralized Identity: the game-changer. Visualize a world where your credentials, academic or professional, are instantly verifiable without needing a third party. We’ll explore a number of key use cases, from travel without bulky paperwork to foolproof online transactions. This webinar provides the foundation knowledge of decentralized identity, including credentialing and verification. Decentralized identity promises unmatched security, unparalleled user experience, and privacy. Join us to learn how you can reshape digital identity. Presenters: Frank Cardello (Executive Advisor, Decentralized Identity) and Darell Geusz (Product Lead, Neo)

Increase Loyalty & Reduce Fraud with Customer Identity-Driven Experiences

Aubrey Turner, Executive Advisor, Ping Identity; Robert Ivey, CTO, GCA

Sep 7, 2023
The term “Digital transformation” has been used as a catch-all in the retail industry for a few years now, but what most do agree is that it poses a range of new challenges and opportunities for retailers. Heightened expectations amongst tech-savvy consumers have forced the need to deliver slick and frictionless end-user experiences to drive engagement and loyalty. The problem is how? Retailers can leverage customer identity as part of a digital experience strategy to offer smooth and secure end-to-end user journeys optimized to deliver business impact, aka: increase customer acquisition and retention while reducing fraud. Join this webinar with Robert Ivey, CTO at GCA, and Aubrey Turner, Executive Advisor at Ping Identity, for a discussion about how a well-known, global, fast-casual dining organization implemented customer identity, risk-based authentication, user management, and identity orchestration to: --Streamline digital ordering experiences to effectively increase online order conversions. --Materially increase enrollment in their loyalty program --Reduce costs associated with fraud. --Unify 800,000+ end-user profiles in a single directory to deliver more personalized and data-driven experiences.

Digital Identity Fundamentals and Future Trends with Phil Windley Part 2

Joe Malenfant, Director, Product and Solution Marketing, Ping Identity; Phil Windley, Ph.D and Author

Sep 6, 2023
Renowned identity expert and author, Phillip J. Windley, Ph.D will join Ping Identity in this fireside chat webinar to discover the essence of digital identity and its profound implications in our interconnected world. Tailored for practitioners and executives alike, this session will provide a comprehensive understanding of identity systems and their role in shaping our lives. Explore the foundational aspects of identity as it enables recognition, memory, and reactions to people, places, organizations, and objects. Uncover the indispensable role of identity systems in managing relationships, permeating nearly every aspect of our existence, both in the physical and digital realms. As our daily lives become increasingly mediated by digital systems, the webinar will highlight the rising significance of well-functioning identity systems. In this two-part webinar we will cover: --6 key takeaways from the new book, Learning Digital Identity: Design, Deploy, and Manage Identity Architectures --Unlock the complexities that make digital identity more challenging to manage than real-life identity --Practical authentication methods, including the elimination of passwords --The role of artificial intelligence in identity management --The future of digital identity, including decentralized identity Whether you're a practitioner, tech enthusiast, or executive making impactful identity decisions, this webinar promises to enrich your understanding of identity's criticality in our rapidly evolving digital landscape. Don't miss this opportunity to uncover the secrets of digital identity and its transformative power!

Innovate Faster, Spend Smarter, and Simplify Complexity with Orchestration

Nathan Langton, Ping Identity, Group Product Manager; Lou Watson, Ping Identity, Product Marketing Manager

Aug 30, 2023
Creating secure and delightful digital experiences requires more than meets the eye. User journeys and use cases are becoming more complex, have to be customized, and involve more apps than ever before....and that complexity impacts your business. It's expensive. It's slow. It impedes innovation. In this session, learn how to revolutionize your user experiences with identity orchestration to save money, move faster, and be an innovator. Design end-to-end secure and delightful experiences that leverage your entire tech portfolio, deploy quickly & easily and can be easily optimized to foster innovation.

Digital Identity Fundamentals and Future Trends with Phil Windley

Joe Malenfant, Director, Product and Solution Marketing, Ping Identity; Phil Windley, Ph.D and Author

Aug 29, 2023
Renowned identity expert and author, Phillip J. Windley, Ph.D will join Ping Identity in this fireside chat webinar to discover the essence of digital identity and its profound implications in our interconnected world. Tailored for practitioners and executives alike, this session will provide a comprehensive understanding of identity systems and their role in shaping our lives. Explore the foundational aspects of identity as it enables recognition, memory, and reactions to people, places, organizations, and objects. Uncover the indispensable role of identity systems in managing relationships, permeating nearly every aspect of our existence, both in the physical and digital realms. As our daily lives become increasingly mediated by digital systems, the webinar will highlight the rising significance of well-functioning identity systems. In this two-part webinar we will cover: --6 key takeaways from the new book, Learning Digital Identity: Design, Deploy, and Manage Identity Architectures --Unlock the complexities that make digital identity more challenging to manage than real-life identity --Practical authentication methods, including the elimination of passwords --The role of artificial intelligence in identity management --The future of digital identity, including decentralized identity Whether you're a practitioner, tech enthusiast, or executive making impactful identity decisions, this webinar promises to enrich your understanding of identity's criticality in our rapidly evolving digital landscape. Don't miss this opportunity to uncover the secrets of digital identity and its transformative power!

What’s Next? Digital Trends Driving Change in Financial Services

Branden Williams, Ping Identity ;Krishna Jayakumar, LexisNexis® Risk Solutions

Aug 24, 2023
Financial institutions know that consumers today expect great digital experiences as a baseline. In fact, 63% of customers think banking apps and websites should offer the same level of ease and convenience as social media and retailers (Ping Identity Consumer Survey, 2022). At the same time, financial services is also a top target for cybercriminals, and one of the industries that is most frequently breached. What can financial institutions do when faced with conflicting requirements from customers and regulators, not to mention the relentless pace of technology innovation that is forcing transformation across every type of business? Join industry experts, Branden Williams, VP of IAM Strategy at Ping Identity, and Krishna Jayakumar, Senior Director of Solution Consulting, LexisNexis® Risk Solutions, for a discussion of the trends shaping the financial services industry today and how organizations can effectively embrace change.

Ping Office Hours - PingOne Protect: Getting Started & Maximizing Use

Itai Zach, Sr. Product Manager; Ayelet Avni, Sr. Product Director; Rob Greenman, Professional Services Manager

Aug 23, 2023
Join us Wednesday, August 23rd, 10 AM MT while we walk through the step-by-step process of getting started with PingOne Protect and maximizing its value in your platform. Agenda: 1. Short intro to PingOne Protect 2. Expanding beyond Risk-based authentication to New Account Fraud and ATO 3. PingOne Protect new capabilities 4. PingOne Protect demo 5. PingOne Protect roadmap 6. Integration and implementation options 7. Q/A

Driving Retail Revenues With Identity-Driven Customer Experiences

Aubrey Turner, Executive Advisor, Ping Identity

Aug 16, 2023
An increasingly competitive market, heightened customer expectations, and rapidly changing privacy laws have made it challenging for modern retailers to capture and retain customer loyalty. Those who embrace identity to deliver secure and frictionless customer experiences stand to thrive and beat out the competition. By leveraging identity, retailers can better understand their customers, are well-positioned to give them more of what they want, and better equipped to mitigate fraud. This webinar will cover how retailers can harness identity-driven experiences to maximize loyalty, lower abandonment risk, and better secure customers while driving revenues.

Office Hours with Professional Services

John DaSilva, Senior PS Enablement Architect, Ping Identity

Aug 9, 2023
Join Ping Identity’s John DaSilva for a session to explore the benefits and challenges of Passwordless authentication and discuss how it can enhance security and user experience. We will examine different approaches to Passwordless authentication, using PingOne DaVinci and PingOne MFA/PingID, and discuss how they can be implemented in different contexts. Through case studies and best practices, we will share insights on how organizations can successfully implement Passwordless authentication to improve security and streamline access for their users. Ideal for all Ping practitioners who are familiar with PingFederate, PingOne MFA/PingID, and PingOne DaVinci, this webinar will give everyone a better understanding of how to leverage these products for a passwordless experience. Here’s what we’ll cover: Review the challenges with passwords Demonstrate a workforce use for passwordless Demonstrate a CIAM use case leveraging passkey

Ping Office Hours - Configuring Single Log-Out in PingFederate

Michael Strauss, Customer Success Specialist, Ping Identity; Fernando Barcelo, Customer Success Architect, Ping Identity

Aug 8, 2023
Join us Tuesday, August 8th, 10 AM MT while we take a deep dive into Single Log-Out functionality and configuration in PingFederate for your own applications and answer questions from the audience. Agenda: - Single Log-Out overview - Conditions and requirements for Single Log-Out - SAML use cases - Responsibilities for IdP, SP, and Applications - Developer perspective - What’s going on behind the scenes - Q&A

Journey to Zero Trust with Ping Identity

Max Fathauer, Product Marketing Manager, Ping Identity

Aug 7, 2023
Zero Trust architecture is achievable, but the path to getting there isn’t always clear. Guidance from vendor-neutral bodies like CISA highlights Identity’s role in Zero Trust: enforcing the correct access for users to the right resources. Yet many organizations still struggle to manage access control at the level needed to protect against today’s threat landscape. Fortunately, an identity-centric approach to Zero Trust offers fine-grained access management to ensure only the right people have access to the right resources, while also integrating with other vendors needed to align with Zero Trust best practices. Join this webinar for a discussion of Zero Trust maturity and best practices. Learn how Ping Identity can help your organization accelerate its Zero Trust journey and protect your resources against the ever-changing threat landscape of today. Key Takeaways: -An understanding of Zero Trust in the context of today’s threat landscape -Identity’s role in Zero Trust Architecture -How to lead Zero Trust initiatives with Identity -Practical insights into aligning with Zero Trust best practices -How Ping Identity can support your organization’s complex Zero Trust needs

Getting the Most Out of Your Digital Transformation

Aubrey Turner, Executive Advisor, Ping Identity

Jul 28, 2023
Organizations introduce digital transformation initiatives in a race to keep up with the increasingly exacting expectations of today’s consumers, but they often struggle to develop and implement a clear, effective transformation strategy. Fortunately, there are ways to simplify this process and get more value out of transformation initiatives and technology investments. If the final goal is to become more competitive, achieve better customer acquisition and retention, and grow revenue, then digital transformation must focus on identifying and understanding users in order to exceed their expectations and keep them coming back. Join this webinar with Aubrey Turner, Executive Advisor at Ping Identity, for a discussion of digital transformation best practices. See how identity can help your organization accelerate digitalization, give customers the experiences they demand, deliver services faster, and outpace the competition. Key Takeaways: -Key digital transformation goals and challenges -Potential pitfalls and how to avoid them -How to prioritize initiatives based on the top needs of the business -How legacy and modern systems can coexist and work in harmony -How to address technology integration challenges -Improved methods for quickly testing and rolling out new services

End-to-End Customer Journeys Optimized for Security and Convenience

Aubrey Turner, Executive Advisor, Ping Identity

Jul 27, 2023
Businesses have embraced digital to engage with their customers. As quickly as brands have delivered digital experiences, bad actors have been just as fast in figuring out how to use credential stuffing, account takeover, and other types of attacks to their advantage. Keeping pace in this rapidly evolving threat landscape requires businesses to look for innovative ways to build experiences that optimize both security and convenience. But, ensuring one doesn’t overshadow the other often requires multiple integrations and custom development that adds internal friction and slows down innovation. A customer identity strategy that expands beyond access management, but includes fraud detection and identity verification capabilities that can seamlessly be orchestrated together can eliminate integration challenges and drive innovation. Join this session to learn Ping Identity’s drag-and-drop approach to customer identity that streamlines bringing together all the tools a business needs to rapidly build, test and optimize end-to-end customer journeys.

How to Protect Against MFA Prompt Bombing Attacks

Lou Watson, Product Marketing Manager, Ping Identity & Remy Lyle, Senior Director Technical Enablement, Ping Identity

Jul 26, 2023
As you’ve matured your IAM technology capabilities, one initiative you’ve probably got under your belt is MFA pretty much everywhere. Nice job! However, triggering an MFA prompt every single time your employees or customers authenticate leads to MFA fatigue—which turns approving MFA prompts into an automatic habit and your otherwise responsible users into gateways for MFA prompt bombing attacks. There’s a better way—and it’s to add intelligence that makes authentication adaptive so that you only trigger MFA when it’s needed. In this webinar, learn about how PingOne Protect (a rebranded combination of PingOne Risk and PingOne Fraud, available June 30), helps your organization reduce MFA fatigue, user frustration and session abandonment, while also minimizing risk and helping prevent account takeover and new account fraud. Key takeaways include: --The patterns that attackers use to open new accounts and take over existing ones --An overview of the use cases and risk predictors available in PingOne Protect --How to quickly implement PingOne Protect to reduce unnecessary MFA prompts

Why Your Digital Strategy Needs Identity

Jack Poller, Senior Analyst at ESG | Aubrey Turner, Executive Advisor at Ping Identity

Jul 20, 2023
How can businesses innovate digital experiences to attract consumers and encourage brand loyalty? By putting identity at the core to any digital strategy, organizations can build personalisation, trust, and confidence. Learn how to build a competitive digital experience with identity as guest speakers discuss: - The value in providing a personalized customer experience to improve customer relationships - What to consider next in your organization’s identity journey from low-friction login to cookies

Putting Customers in the Driver’s Seat: Unlocking Their Data

Jack Poller, Senior Analyst at ESG | Aubrey Turner, Executive Advisor at Ping Identity

Jul 6, 2023
Understanding customer data can drive brand trust, loyalty, and new revenues. However, organizations need to be careful of data privacy regulations when leveraging customer information to tailor digital experiences. Learn how to drive personalization with consumer data in today’s panel as guest panelists discuss: - How to enable customers to control their data, while also ensuring data remains protected - How to create tailored user experiences with data privacy in mind

Cloud and Hybrid Identity Solutions for Financial Services

Herb Goodfellow; Sr. Client Advisor for Financial Services at Ping Identity

Jun 22, 2023
The vast majority of financial organizations today store at least some of their data, applications, or operations in the cloud. Yet, when asked about their cloud use by the U.S. Department of the Treasury, only 5% of respondent banks describe their cloud use as “mature.” Why? Many organizations harbor concerns about security, resiliency, and maintaining regulatory compliance, and these concerns only grow for organizations that do business globally. However, cloud-based services stand to greatly benefit financial institutions and help them to compete effectively against cloud-native financial technology companies. Identity and access management services are key to effectively serving customers, securing sensitive data, and complying with regulations. Where and how should financial institutions deploy these services to get the greatest benefit? Join this webinar with Herb Goodfellow, Senior Client Advisor for Financial Services, for a discussion of the various identity deployment models available to financial institutions today, and gain insight on how to deploy fault-tolerant identity services that securely span on-prem and SaaS cloud environments. Key Takeaways: --Comparing the inherent security of on-prem and cloud deployments --How to choose between single-tenant and multi-tenant cloud --The benefits of a hybrid approach when considering digital transformation objectives --The impact of deployment models on business continuity and operational resilience --Ensuring regulatory compliance in cloud and hybrid environments

Putting Customers in the Driver’s Seat: Unlocking Their Data

Jack Poller, Senior Analyst at ESG | Aubrey Turner, Executive Advisor at Ping Identity

Jun 21, 2023
Understanding customer data can drive brand trust, loyalty, and new revenues. However, organizations need to be careful of data privacy regulations when leveraging customer information to tailor digital experiences. Learn how to drive personalization with consumer data in today’s panel as guest panelists discuss: - How to enable customers to control their data, while also ensuring data remains protected - How to create tailored user experiences with data privacy in mind

Why Your Digital Strategy Needs Identity

Jack Poller, Senior Analyst at ESG | Aubrey Turner, Executive Advisor at Ping Identity

Jun 21, 2023
How can businesses innovate digital experiences to attract consumers and encourage brand loyalty? By putting identity at the core to any digital strategy, organizations can build personalisation, trust, and confidence. Learn how to build a competitive digital experience with identity as guest speakers discuss: - The value in providing a personalized customer experience to improve customer relationships - What to consider next in your organization’s identity journey from low-friction login to cookies

Preventing Fraud without Treating Your Customers Like Cyber Criminals

Jack Poller, Senior Analyst at ESG | Aubrey Turner, Executive Advisor at Ping Identity

Jun 15, 2023
With every online retail store, social media platform, and banking application requiring strong passwords, logging in can become tiresome and frustrating. Customer-facing applications need a secure log-in strategy to prevent fraud and theft without coming across as invasive to users. For best practices to incorporate fraud protection without impacting the customer’s experience, join guest panelists as they discuss: - CAPTCHAS: what are they, how do they work, and how can they prevent crime without hindering the customer journey? - Cyber security strategies to prevent identity fraud in real time

Stop Sacrificing Today's Performance for Tomorrow's Innovation

Herb Goodfellow; Sr. Client Advisor at Ping Identity

Jun 1, 2023
In the race to modernize legacy systems to attract and retain customers, financial institutions frequently find themselves having to justify sacrificing today’s performance in the name of tomorrow’s innovation. Servicing existing customers and members is critical, and attempting to innovate at the speed of business can lead to dangerous shortcuts that end in costly service interruptions and customer dissatisfaction. Financial services institutions are right to be cautious when they make changes – but at the same time, they must find ways to implement and test new capabilities that will keep their customers happy for the long term. Join this webinar with Herb Goodfellow, Senior Client Advisor for Financial Services at Ping Identity, for a discussion of operational resilience and service innovation, and how these two priorities should be balanced to keep customers safe and happy today and in the future. Key Takeaways: --The pitfalls of speedy innovation and how to avoid them --How legacy and modern systems can coexist and work in harmony --The approach Operations and Fraud teams need to be successful --How to improve investigations and get service back on track quickly in the event of an interruption --Improved methods for quickly testing and rolling out new services

Privacy is the New Customer Experience

Adam Rusbridge Senior Product Manager at Ping Identity; Mirela Ciobanu Lead Editor at The Paypers

May 4, 2023
Today, we all demand more transparency, visibility and control over our data. Regardless of regulations, we want to manage our privacy preferences for things like opting out of data collection, delegating data access, and granting or revoking consent for how our data can be used. Industry leaders know privacy is a differentiator that builds trust and loyalty. So, they’re looking past the complexity to spearhead self-service data privacy management and enforce consents in real time. Learn how dynamic authorization can help you give customers what they want while meeting the demands of data protection regulations and information risk requirements. Key takeaways: Understanding the importance of privacy in building trust and loyalty with customers. Practical insights into how businesses can leverage dynamic authorization to deliver a personalized customer experience that respects and protects their privacy. The importance of providing customers with control over their data, including managing their privacy preferences and leaning into consent, even when not required by data protection regulations.

Keeping Customers Logged In: 5 Takeaways From The 2022 Consumer Survey

Aubrey Turner, Executive Advisor, Ping Identity; Joe Malenfant, Director, Product and Solution Marketing, Ping Identity

Apr 26, 2023
Every day we rely on registration forms, passwords, and require account creation at checkout to identify customers and drive engagement. But is this how customers even want to interact with your business? To answer this, Ping Identity surveyed over 3,400 consumers across five countries to better understand consumer preferences and behaviors at registration and login. Join this fireside chat with executive advisor Aubrey Turner and learn about: --The impact of inefficient login experiences on customer retention. --The love-hate relationship consumers have with MFA. --The influence of fraud on consumers' choice of brands. --How consumers are warming up to the idea of a digital ID. --What you can do to improve the end to end customer experience Join us and learn how to boost customer acquisition and retention, increase loyalty, and earn trust quickly.

How PingOne DaVinci Can Accelerate Your Passwordless Journey

Sam Brown, Solutions Marketing Manager - Ping Identity; Moshe Ben-Noun, Principal SW Engineer - Ping Identity

Apr 4, 2023
In today’s world, digital experience is everything. It can mean the difference between winning a customer or simply getting work done. But for years, IT and the business have been at odds on how to deliver exceptional identity experiences. With DaVinci, our new identity orchestration service, you can design seamless, secure identity experiences while bypassing many of the common technical hurdles. Join this webinar, where we’ll focus on tackling customer and workforce passwordless use cases and show how DaVinci can expedite your passwordless goals. Technology advances, such as orchestration, have made passwordless available for a wide variety of use cases and requirements for Ping customers. We’ll highlight some of the passwordless options available to you, demo the end user experiences and take live questions.

Prevent Online Consumer Fraud Using Risk Signals and Biometrics

Maya Ogranovitch Scott, Solutions Marketing Manager, Ping Identity & Alex Wong, Director Product Management, Ping Identity

Feb 9, 2023
As an existing Ping customer, you probably have a good handle on SSO and MFA concerns, but online consumer fraud is on the rise and it’s directly affecting your company’s bottom line. Your MFA solution can’t stop fraud on its own. Most online businesses today use multiple sources of risk signals which come into play at different points throughout the customer journey. The challenge is making those signals work together to make better mitigation decisions, targeting suspicious users without disrupting legitimate ones. Fraud decisioning and orchestration hubs provide a solution to this challenge by centralizing fraud decisioning, ingesting signals from a variety of sources and vendors and turning those signals into real-time mitigation decisions, saving you money. Join this webinar with Ping Identity’s Maya Ogranovitch Scott and Alex Wong for a discussion of fraud decisioning and orchestration, and how your fraud teams can use their existing fraud tools to their full potential and improve their approach to automated fraud mitigation.

Preventing Fraud without Treating Your Customers Like Cyber Criminals

Jack Poller, Senior Analyst at ESG | Aubrey Turner, Executive Advisor at Ping Identity

Dec 7, 2022
With every online retail store, social media platform, and banking application requiring strong passwords, logging in can become tiresome and frustrating. Customer-facing applications need a secure log-in strategy to prevent fraud and theft without coming across as invasive to users. For best practices to incorporate fraud protection without impacting the customer’s experience, join guest panelists as they discuss: - CAPTCHAS: what are they, how do they work, and how can they prevent crime without hindering the customer journey? - Cyber security strategies to prevent identity fraud in real time

Putting Customers in the Driver’s Seat: Unlocking Their Data

Jack Poller, Senior Analyst at ESG | Aubrey Turner, Executive Advisor at Ping Identity

Dec 6, 2022
Understanding customer data can drive brand trust, loyalty, and new revenues. However, organizations need to be careful of data privacy regulations when leveraging customer information to tailor digital experiences. Learn how to drive personalization with consumer data in today’s panel as guest panelists discuss: - How to enable customers to control their data, while also ensuring data remains protected - How to create tailored user experiences with data privacy in mind

How To Build Personalisation without Sacrificing Security

Jack Poller, Senior Analyst at ESG | Aubrey Turner, Executive Advisor at Ping Identity

Dec 6, 2022
As unique customer experiences become the norm, organizations need to provide personalized services without sacrificing data privacy or security. With the right identity solution, organizations can seamlessly build secure, bespoke digital experiences. Discover how organizations can leverage identities to drive personalization as guest panelists discuss: - Customer Data Platforms (CDP) and Customer Identity and Access Management Platform (CIAM) to streamline customer management - How CIAM & CDP can be utilized to better understand customer needs and behavior

Why Your Digital Strategy Needs Identity

Jack Poller, Senior Analyst at ESG | Aubrey Turner, Executive Advisor at Ping Identity

Dec 6, 2022
How can businesses innovate digital experiences to attract consumers and encourage brand loyalty? By putting identity at the core to any digital strategy, organizations can build personalisation, trust, and confidence. Learn how to build a competitive digital experience with identity as guest speakers discuss: - The value in providing a personalized customer experience to improve customer relationships - What to consider next in your organization’s identity journey from low-friction login to cookies

Don't Let Passwords Stand Between You and Revenue

Jack Poller, Senior Analyst at ESG | Aubrey Turner, Executive Advisor at Ping Identity

Dec 5, 2022
Passwordless doesn’t mean less security; there are many ways to authenticate users without awkward and time consuming logins. From centralized authentication to risk-based MFAs, going passwordless has never been easier or more secure. Learn more about how to authenticate users without impacting revenue and customer loyalty with guest panelists as they discuss: - Why complicated logins are harming your customer’s experience - Going passwordless without overlooking security - How to streamline login processes and best practices for password reuse and recovery

Achieving Brand Trust and Customer Retention

Jack Poller, Senior Analyst at ESG | Aubrey Turner, Executive Advisor at Ping Identity

Dec 5, 2022
Exceptional digital experiences are no longer a nice add-on but a necessity to drive customer engagement and revenue. Organizations are rapidly shifting digital transformation efforts to prioritize removing friction from the customer experience. Join Achieving Brand Trust and Customer Retention as guest speakers take a deeper look at how brand trust can drive customer retention and: - How to create custom user experiences without sacrificing data privacy - Streamlining the customer experience with simplified login processes and progressive profiling

Unwrap Better Shopping Experiences

Jordan Griffith, Ping Identity; Maya Ogranovitch Scott, Ping Identity

Nov 8, 2022
The holiday shopping season is short and often can make or break a retailer’s year. Retailers are hard at work making sure every ecommerce and online channel is prepared for the rush of shoppers looking to purchase the perfect gifts. Customers expect brands to offer great deals online, but they are also looking for retailers to alleviate some of the stress of the holidays by making shopping fast, easy, and secure. Retailers that focus on optimizing the shopping experience and removing common roadblocks are gifting themselves success this holiday season. An effective approach to delivering extraordinary holiday shopping experiences that boost sales and reduce fraud losses is seamlessly weaving customer identity and fraud prevention throughout the customer journey. Join Ping Identity for this webinar on how retailers can elevate their online shopping experiences with customer identity and fraud prevention capabilities to make the most out of the most wonderful time of the year.

Zero Trust is Driving the Evolution of Authorization

Osman Celik, Research Analyst at KuppingerCole; Adam Rusbridge, Senior Product Manager at Ping Identity

Oct 5, 2022
Verifying what specific applications, files, and data that a human or non-human entity has access to, is at the heart of cybersecurity in the face of increasing theft of data for espionage or other criminal purposes. Authorization, therefore, is extremely important to security, but it is also key to boosting brand trust and improving user experience. Join security experts from KuppingerCole Analysts and Ping Identity as they discuss the challenges of authorization in modern IT environments, market trends and changes, and how a modern approach to authorization can address the challenges, including how to cater for consumers and other external parties. Join this webinar to: --Learn how approaches to authorization are evolving. --Understand the benefits of policy-based access control and dynamic authorization. --Discover the business and security benefits of fine-grained, context aware authorization. --Find out how to combine identity management, PBAC, and remediation capabilities. --Get an overview of PingOne Authorize.

Customer Identity in the Digital First World

Joe Malenfant, Director, Product and Solution Marketing, Ping Identity; Liz Miller, Principal Analyst, Constellation Research

Sep 20, 2022
Words have meaning…but as the complexity of engagement and experience in a digital world has accelerated, identity is a word that we simply cannot afford to allow to be confused, misused or otherwise interpreted. Identity is foundational to experiences—both customer and employee—and not open for random acts of misinterpretation. It is at the center of operational effectiveness and customer trust, both pushing growth, opportunity and value. So what does “Identity” mean to cross functional stakeholders and how are enterprise teams demystifying the increasingly confusing landscape. What are the big trends reshaping where and how Identity is being leveraged in service of the business and the customer? Where and how can and should Identity integrate across key strategies from marketing, service, digital transformation and security? Join Ping Identity and Constellation Research principal analyst, Liz Miller, as we discuss and debate the new role Customer Identity will play in a digital-first world looking to make the most of the experience economy. Some of the key issues to be discussed: --What is the difference between Customer Identity, Identity and…well….Identity? --Where and how has customer identity been leveraged to create customer experiences that differentiate in a sea of digital sameness? --How are leading organizations living digital-first by preparing for experiences that cross the physical divide without leaving customer identity behind? --What trends have CX leaders up at night…and what is more hype then challenge when it comes to experience delivery?

Identity Management Is Essential to Cloud Security

Yotam Gutman (SentinelOne), Zain Malik (Ping Identity), Shane Moore (Forcepoint), and Norv Leong (strongDM)

Jun 14, 2022
Digital transformation and the evolution of identity in the workplace -- spurred by decentralization, cloud adoption and remote work -- have exposed the fact that old methods of identity and access management have outgrown traditional security protections, posing major risks. Adaptable and agile security architectures with a spotlight on identity are a necessity to keep employees and their organizations safe. In this panel, security experts will explore digital identity trends that bolster cloud security, as well as cybersecurity innovations that focus largely on identity, and help them understand the options. Join us to learn about: --Open identity standards and interoperability --Identity as a service --Cloud infrastructure entitlement management (CIEM) --Zero trust models --Cloud access security brokers (CASBs) Moderated by: Yotam Gutman, Director of Marketing, SentinelOne Panelists: Zain Malik, Senior Product Marketing Manager at Ping Identity Shane Moore, VP of Sales at Forcepoint Norv Leong, Head of Product Marketing at strongDM

Manage and Secure Identity Across Clouds

Zain Malik, Sr. Product Marketing Manager, Ping Identity

Jun 14, 2022
This session covers how to manage and secure different Identity access controls across all your cloud environments. Listen to Zain Malik talk about cloud access and how to keep your access controls secure.

Orchestrate the Friction Out of Building Secure Digital Experiences

Aubrey Turner, Executive Advisor, Ping Identity

Jun 2, 2022
As the number of digital touchpoints in the customer journey rises, IT teams are relying on customer identity to optimize security and user experience. But, ensuring one doesn’t overshadow the other often requires multiple integrations and custom development that add internal friction and slows down innovation. Join this session to see how you can use identity orchestration to eliminate roadblocks and increase cross-functional collaboration to get seamless, secure customer experiences to market faster. You’ll learn how Ping’s approach to building, testing and optimizing secure digital journeys using an intuitive drag-and-drop interface combined with out-of-the-box integrations can boost IT agility to meet every business requirement.

Balancing Fraud Prevention and Seamless Customer Experience

Alasdair Rambaud, Head of Fraud at Ping Identity and Anda Kania

Apr 27, 2022
Join this webinar with Alasdair Rambaud, Head of Fraud at Ping Identity, for a discussion of fraud prevention’s role in the broader customer journey - and how to strike the right balance between secure and seamless online experiences.

Create Seamless, Secure Authentication Experiences with Amazon Managed Grafana

Peter Holko, Ping Identity

Mar 21, 2022
Learn about how Ping and AWS partner together to provide seamless and secure authentication to many AWS services, including Amazon managed Grafana.

Mastering Identity Access Management

Diana Kelley, SecurityCurve | Devin Krugly, Rapid7 | Aubrey Turner, Ping Identity

Feb 23, 2022
In 2022, the end-user won’t tolerate a poor experience; when it comes to accessing resources and services remotely, both your workforce and customers have grown accustomed to convenience. And now that we can connect from anywhere on any smart device, secure remote access is more important than ever. For many, Identity Access Management (IAM) is the key to striking the balance between experience and security. IAM places identity at the center of security and enables the right individuals to access the right resources at the right times. And we’re extending our use of IAM with CIAM (customer), PIAM (partner) and identity providers that allow everyone to BYOI (bring your own identity). Gartner estimates that the Identity Access Management market is expected to reach $19 billion in 2024. Join us in this episode of The (Security) Balancing Act as security experts discuss: - Key considerations when developing a strategy for an IAM framework, particularly how to integrate the next-generation solutions and technology into existing infrastructures - What constitutes a strong and effective IAM program, and how to balance experience with security Implications of CIAM, PIAM, and BYOI adoption The importance of that “first step” - identity verification in a distributed world - How does IAM align with zero-trust security? - The differences between authentication and authorization - What are the challenges that can hinder a successful IAM implementation?

Securely Open the Digital Front Door for your Customers

Aubrey Turner, Executive Advisor, Ping Identity

Feb 17, 2022
WHAT YOU'LL LEARN Meet your customers where they are at with new online and mobile experiences for them to seamlessly interact with your brand. But opening the digital front door to your business should only make it easy for your customers to engage with your brand, not bad actors. It’s a delicate balance between customer security and convenience. Too many security controls could cause frustration. Not enough security controls could open the business up for fraud and breaches. Either way gives your customers a good reason to choose a competitor over you. Customer identity enables your business to thread the needle between adding just enough friction to protect customers and streamlining the experience. Join this webinar where Ping Identity will discuss how you can leverage identity security to streamline and secure digital experiences by: - Leveraging adaptive authentication to make security visible only when absolutely necessary - Using multi-factor authentication methods that customers will actually use - Removing passwords to not only delight your customer but protect them and your business

Will Zero Trust Evolve, or Die?

Richard Bird, Chief Customer Information Officer - Ping Identity

Feb 2, 2022
Abstract: Zero Trust really hasn't evolved since it was first published and there is a problem that we aren't addressing... zero trust is data-centric security but consumer/citizen/customer privacy and security is identity-centric security. Join Richard Bird to understand how to close the security gap not addressed by Zero Trust

Zero Trust Foundations: Going Passwordless

Richard Bird, Chief Customer Information Officer - Ping Identity & Troy Hunt, Founder of - Have I Been Pwned

Feb 2, 2022
In this fireside chat, Richard Bird, Chief Customer Information Officer at Ping Identity will host security author and founder of Have I Been Pwned Troy Hunt to discuss balancing security and user experience, why passwords are bad for both, and why line of business executives should care.

How companies are tackling their biggest cybersecurity challenges

Richard Bird, Chief Customer Information Officer - Ping Identity

Feb 2, 2022
Join this session for a deep-dive on issues around emerging cyber threats & how an identity centric approach can mitigate risk, improve fraud detection & prevention and bridge the gap between physical and cybersecurity. Richard Bird Chief Customer Information Officer, Ping Identity Richard Bird is the chief customer information officer for Ping Identity. He is a cyber security veteran, identity-centric security expert, voice of the customer and an advisor to the global marketplace on solutions for the most challenging business issues faced in today’s world. Richard is a dynamic international speaker and a pragmatic former corporate executive that cuts through the hype and hyperbole of today’s cyber security realities and does it in an engaging and thought-provoking way. He has spent more than 20 years in corporate business and technology roles within multiple industries. His diverse background includes serving as a chief information officer, a chief information security officer and the global head of identity for JPMorgan Chase’s consumer businesses. Richard’s combination of IT operations and security experience have afforded him the opportunity to be a trusted and strategic advisor to hundreds of companies for topics ranging from identity-centric security, to threat and vulnerability management, data protection and cloud security. Richard is a member of the Forbes Tech Council and a board member for the Identity Defined Security Alliance.

Early bird gets the (fraud) worm: how to proactively detect online scams

Alasdair Rambaud, Head of Fraud at Ping Identity and Ran Wasserman, Principal Architect at Ping Identity

Jan 11, 2022
About The growth and advancement in the online digital space and eCommerce is making it easy for consumers to transact over the internet, but it’s also creating opportunities for fraudsters at record levels. Data breaches are on the rise which allows fraudsters to leverage stolen data to defraud businesses and their customers with the use of bot attacks, account takeovers and new account fraud. To combat this trend, organizations are stepping up their online fraud detection and prevention measures while being mindful of maintaining a user-friendly digital experience. One critical factor is to identify fraud sooner. Fraud detection should happen immediately, way before checkout or any transactions, by detecting any anomalous activity in each unique session. Join this webinar to learn more about how early fraud detection can reduce both fraud and customer friction.

Driving CX Innovation with CIAM to Deliver Competitive Advantage

Richard Bird, Chief Customer Information Officer, Ping Identity

Dec 2, 2021
In today’s digital-first world, customer experience (CX) is the new battleground. Delivering innovative experiences provides your organisation with an opportunity to stand out amongst your competition. As a foundation, Customer Identity and Access Management (CIAM) can enable your brand with a strategic advantage by driving innovation with convenient and secure digital experiences. But is your brand’s CX original enough to generate business value? In this session, we will talk through the requirements of what makes a customer experience “innovative” and how you can evaluate your brand’s CX to better understand the next steps to take in your organisation’s journey to enhance digital experiences with identity solutions to provide business impact.

Rise Above the Unexpected. Create Extraordinary Customer Experiences.

Andre Durand, CEO of Ping Identity and Molly Bloom, Entrepreneur & Author of Molly's Game

Nov 4, 2021
Join Andre Durand, CEO of Ping Identity in a fireside chat with Molly Bloom, olympic-class skier, entrepreneur and author of "Molly’s Game". From running one of the most exclusive high-stakes poker games in Hollywood to becoming a successful entrepreneur, Molly’s amazing story of failures and perseverance is truly remarkable and is particularly relevant to businesses in 2020. Learn about the repeatable strategies she used to create exclusive, personalised experiences for her players and to recover from disastrous circumstances. Hear how her strategies can help businesses turn their customers into loyal advocates.

Don’t Treat Customers Like a Stranger

Alex Hunter, Former Head of Digital for the Virgin Group and Emma Maslen, VP & GM EMEA & APAC, Ping Identity

Oct 21, 2021
Treating your customers like strangers won’t get your brand far when building loyalty. Customers don’t want to seem like a number to a brand. They want to know that brands understand their needs with experiences that are tailored to their likes and interests. If your brand doesn’t, your customer will find a brand that does. Demonstrating you know who your customers are at every interaction point can strengthen relationships, secure their business and earn their loyalty. With more and more customers engaging with brands online, the need for your brand to deliver smooth, hyper-personalized digital experiences is crucial. Join Emma Maslen’s conversation with Alex Hunter, former Head of Digital for the Virgin Group, to learn how brands are navigating the increase in digital experiences, best practices on personalizing customer engagements and how your brand can evaluate your experience to get an advantage over the competition.

Are Your APIs at Risk?

Joe Krull, Senior Analyst Aite Group, and Francois Lascelles, CTO Office Ping Identity

Jan 28, 2021
Enterprises are rapidly implementing API-first strategies to open up access to data, services and applications as part of digital transformation initiatives. While providing tremendous value, most organizations still are not aware of the number of APIs in use in their environments, thus not fully appreciating the risk associated with API manipulation and compromise. You'll hear about: - Some attacks that are attributed to API insecurity - The impact and implications as a result of an API attack for an organization - AI-based solutions which can provide increased visibility into API traffic - How AI-based solutions can work together with existing API security tools to extend security posture

Implementing the Identity and Device Security Principles of Zero Trust

Baber Amin, CTO West, Ping Identity; Bill Harrod, Federal CTO, Mobilelron; Farhan Saifudin, Sr. Solutions Engineer

Jan 26, 2021
Highly sensitive customer data and intellectual property is no longer safe behind the corporate perimeter. Employees and partners need access remotely. They’re using personal devices for work. And the data itself is hosted in the cloud, accessible through SaaS apps and public APIs. To protect their businesses and customers, enterprise security teams must adapt to the new realities of digital business. Join Ping Identity and MobileIron as they discuss an identity and mobile centric approach to enabling Zero Trust security. You will learn: - Capabilities needed to verify users, applications, devices and transactions - Leveraging user and device risk signals to enforce adaptive access control - Mitigating breaches by detecting and remediating common mobile vulnerabilities - Preventing the use of stolen credentials with passwordless and Zero Sign on

The Art of IAM Business Value

Jon Lehtinen, Thomson Reuters & Baber Amin, Ping Identity

Dec 2, 2020
Congratulations! It’s 2021, and every single workforce identity and access management project that you proposed in 2020 was approved, funded, and is being executed with resounding cheers from all corners of your business. That’s the dream, right? The reality is that to get funding and buy-in for IAM projects that advance Zero Trust security principles and digital transformation, you’ll have to pinpoint, measure and articulate the spend securing your workforce identity in business value terms. In this session, Jon Lehtinen, a seasoned identity professional, will share his approach, successes, and lessons learned while championing the business case for a workforce authentication authority at multiple large enterprises. You’ll also walk away with an interactive value assessment tool and framework that helps you have a powerful business conversation that can help raise your team’s status within your organization.

The Business Impact of Customer Identity

Dan Ricke, Enterprise Architect, BlueCross BlueShield of Tennessee;Dustin Maxey, Director of Product Marketing, Ping Identity

Aug 3, 2020
Making it easy for customers to access digital properties is a critical enabler for businesses. Customer identity plays a key role in this process. It can affect more than just what your login and registration forms look like. It can deliver user experiences that drive greater customer adoption, more frequent interactions, and more revenue. Join Dan Ricke from BlueCross BlueShield of Tennessee as he discusses how they used customer identity to enhance their customer journey from exploration and enrollment to wellness for hundreds of thousands of insured customers. This webinar for business executives will show you the impact customer identity can have on your business as it touches every digital interaction point across your enterprise.

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