Mind the UX Gap: Closing the Distance Between Experience and Expectation
On Demand
60 minutes
In today’s digital-first world, user experience isn’t just a design concern—it’s a business imperative across your entire identity ecosystem. From customers signing up for services, to partners accessing shared systems, to employees logging in daily, every interaction shapes trust, productivity, and brand perception. Join us for a practical, insightful session on how to craft seamless, intuitive experiences that not only meet user needs but exceed expectations. We’ll explore key UX principles, emerging trends, and real-world examples of businesses turning great experiences into measurable impact.