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At Ping Identity, we understand the privacy risks that individuals and organizations encounter every day. Thousands of companies trust us to protect their users. Here’s how we do it.
Data Privacy at Ping Identity
Privacy and trust are the foundation of our business at Ping Identity. We develop products and services designed to protect user data, whether your customers are shopping online or checking their account balance. Your mission is safe with us!
Data Privacy Addendum
Allowing an organization to have access to personal data can be daunting, which is something that customers often think about when they first engage with a business. That’s why we do our best to ensure that your users’ experience is as seamless and secure as possible.
When it comes to our cloud solutions, Ping Identity’s commitment to security and compliance doesn't stop with just our teams. We also work with subprocessors to ensure that our solutions remain secure. You can find details on our subprocessors in the Data Supplement.
Ping Identity is global so we ensure our products meet international security standards, such as GDPR. This impacts how we maintain and process private data so that it stays private. You can review some commonly asked questions about Ping’s GDPR compliance.
We're committed to helping our customers and users understand and exercise their rights under the California Consumer Privacy Act (CCPA). You can review some commonly asked questions about Ping’s CCPA compliance.
We recognize the importance of trust and transparency in the use and disclosure of customer data. Although we have never received a government request for access to customer data, learn how you can expect us to respond if we were to receive a request in the Government Agency Requests for Personal Data document.
We understand that while your users’ privacy may be important to us, it is even more important to you. None of your customers should be left wondering what a company is doing with their data. The same stands true for us. Here at Ping Identity, we believe in 100% transparency regarding not just your customers’ data, but our customers’ data as well.
We've done significant diligence on recent developments in EU and UK data protection law and, specifically, how they apply to Ping's relationship with our customers and the services we offer. Read our updated EU SCCs and ICO Addendum.
Our Privacy and Data processing fact sheets describe the personal data processing activities associated with various Ping IAM services. Customers can use the information provided in this fact sheet to support pre-purchase due diligence and vendor reviews and in connection with other compliance activities, such as preparing internal Data Protection Impact Assessments (DPIAs) and Records of Processing Activities (ROPAs).
Ping Identity’s Information Security team is dedicated to the creation and management of a comprehensive security program. We collaborate with other technical teams at Ping Identity to ensure that we comply with industry standards and international data protection policies.
At Ping Identity, our products and information systems undergo rigorous reviews and testing to ensure constant vigilance over your data. We maintain SOC 2 Type 2 and ISO 27001 certifications (including ISO 27018 for protecting personal data in the cloud) to demonstrate our commitment to security and data privacy.
Security and privacy are at the heart of what we do. Companies should be able to enjoy the benefits of technology without sacrificing their customers’ and employees’ safety. We are confident in our products and we’re proud of the recognition we’ve earned for our hard work.