The following is a list of Data Sub-processors engaged by Ping Identity to provide
various services related to Ping Identity's hosted service.
| Data Sub-Processors | Services Provided | Data Residency |
|---|---|---|
| Amazon Web Services | Colocation Services (Datacenter) | United States/Germany/Ireland*/Australia |
| Salesforce | Customer Relationship Management | United States |
| Email and Documentation | United States | |
| Twilio | Secure SMS | United States |
| Backupify | Cloud backup of Salesforce and Google | United States |
| Box, Inc. | Transfer of log files for support | United States |
* New AWS region supporting the EU effective in Q3 of FY 2019.
Ping Identity PingOne Operations are performed out of the following locations:
| Group | Location |
|---|---|
| Operations personnel | Canada, EU, United States, Israel, Australia* |
| Global Support Services | Australia, Canada, EU, United States |
* New location for SRE staff effective immediately.