Take Multi-channel Experiences
Authentication is just the beginning of the customer journey. You need to have a consistent view of who customers are and what their preferences are, no matter which app or engagement channel they interact with, all while ensuring their data is secure. Our Unified Customer Profile solution drives revenue and loyalty by delivering unprecedented security, extreme scale for peak demand and personalized multi-channel experiences.
Unify Profiles Without Starting Over
If you could start from scratch, unifying your customer profiles would be much easier. However, large enterprises don’t have this luxury since diverse customer data silos typically grow and sprawl as customer engagement strategies mature. We don't force you to start over. We help you consolidate unified profiles with bi-directional sync, migration and coexistence. You can start right away with zero downtime as you transition your data silos and application portfolio at your own pace.
Build Customer Trust
Once your customers have consistent, personalized authentication experiences across all your channels, the next step is often earning trust through self-service features. You can give customers control over their data with our Privacy and Consent Management Solution.