Sungard Availability Services logo

solutions at a glance

 

Single sign-on (SSO) provides seamless access to business-critical applications like Office 365.

 

Multi-factor authentication secures employees while providing a better user experience.

 

Cloud-based MFA eliminates the high operational cost of hardware tokens.

 

Unified, standards-based platform capabilities streamline the authentication experience.

SUNGARD AVAILABILITY SERVICES SAFEGUARDS EMPLOYEES WITH SEAMLESS, SECURE EXPERIENCE

Yagnesh Patel, Global IT Manager, shares why Sungard AS selected the Ping Identity platform to increase security and boost employee productivity.

 

THE OBJECTIVE

Sungard Availability Services (Sungard AS) is a leader in disaster recovery, providing custom-tailored production and recovery services to medium and large businesses. In order to best serve their global customers, the organization needed an identity platform that would boost the productivity of employees while keeping them secure.

 

THE CHALLENGE

Sungard AS wanted to simplify the administration of their authentication services. Previously, they were using a cumbersome hardware token technology that required significant overhead from the operations team. In addition, they wanted to consolidate their single sign-on (SSO) and multi-factor authentication (MFA) needs into a single identity platform, rather than support multiple vendors.

 

THE SOLUTION

Patel’s team selected PingFederate to provide seamless access to all of the internal, cloud and SaaS based apps that Sungard AS employees need. Because of the flexibility and standards-based architecture that Ping offers, the IT team is able to connect all new applications quickly, on an ongoing basis.


Given the desire to provide a more secure environment for their users, Sungard AS also evaluated a handful of providers for multi-factor authentication. PingID stood out as the best solution because of a couple of factors. First, the organization had already been successful with PingFederate, and they knew setting up PingID would be fast and simple. Second, it would eliminate on-premises infrastructure and the hardware burden on both administrators and users. Lastly, users loved the one-touch swipe authentication.


“We’ve had an excellent experience working with Ping sales and support. When moving from the Google platform to Office 365, the Ping team was a tremendous help in configuring the solution and partnering with us on implementation,” said Patel.

 

THE RESULTS

By leveraging the Ping Identity platform for their identity needs, Sungard AS is able to provide employees with a seamless, secure sign-on experience that makes them happier and more productive. “From a business standpoint, we’ve been able to significantly reduce the operational overhead and lower our user costs,” said Patel.

 

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  • Ping is the extensible platform that Netflix builds all of their identity services on.

IF YOU LIKE WHAT WE DID FOR SUNGARD,

LET'S TALK ABOUT WHAT WE CAN DO FOR YOU.