Customer Story
Solutions at-a-Glance
Financial institution protects sensitive information while securely authenticating partners.
Single sign-on (SSO) bridges partner websites and the NextCapital platform for a seamless user experience.
Multi-factor authentication (MFA) can easily scale to handle 500,000 users.
The solution complies with SEC and partner requirements regarding the handling of financial data.
NextCapital Group Invests in Seamless Partner Authentication With Help From Ping Identity
The Objective
NextCapital’s Digital Advice Platform is a holistic service built around the investor, offering integrated planning, advice and portfolio management capabilities. Because of the breadth of advice services, NextCapital serves a broad range of investor types, from the low-balance beginning investor to the sophisticated high net worth investor.
NextCapital partners with financial institutions, which handle the first step of authentication before passing their users over to NextCapital. They needed a seamless integration solution so that the end-users wouldn’t notice that they were being transitioned from the partners’ platform to the NextCapital platform.
The Challenge
In the financial sector, as in many other industries, risks and threats are continuously evolving, and NextCapital needed tools to keep pace with these threats. NextCapital was challenged to find a solution that would comply with SEC requirements and partner agreements to protect sensitive information in the best ways possible.
The Solution
NextCapital choose the Ping Identity platform to meet its goal of secure, seamless digital experiences for its partners. The company used Ping Identity’s comprehensive single sign-on (SSO) solution and access management capabilities to provide its partners with flexible and customizable identity management.
When it came time to choose a multi-factor authentication (MFA) solution, PingID was a natural fit. “Once we had PingFederate and PingAccess in place already, the decision to get PingID was a no-brainer,” Gybels said. “It was very easy to add onto our existing solution.”
“With Ping, our partners can customize the authentication process to make it secure and familiar for their users,” Vice President of Information Security Sebastiaan Gybels said. “The end-user who logs onto the solution doesn’t see a difference between the financial institution’s website and our solution. The experience feels fast and seamless.”
Risks and threats are constantly evolving in our space. Ping simplifies the authentication experience for our end users while innovating to provide the security we need.
Sebastiaan Gybels
VP of Information Security
The Results
NextCapital has met its goals of creating a secure and seamless authentication process for its end users and plans to scale that up to 500,000 users. “We’re in a fast-growing market, and we need a solution that can keep up,” Gybels said. “Ping not only meets our current needs but is also constantly innovating. As our platform becomes more robust, continuous collaboration with Ping is really key for us.”
More About NextCapital
NextCapital's mission is to deliver personal, objective, affordable, and world-class portfolio solutions to investors everywhere. The company has been providing secure and scalable financial software solutions for nearly two decades, and every day, NextCapital analyzes over $22 billion in client assets.
More Stories You'll Love
eHealth
Learn how health insurance firm eHealth delivers a healthy customer experience.
VSP
PingFederate helped eliminate all barriers to offering SSO access on the VSP website.
NAU
The Ping Identity Platform delivers 10X faster performance and a 50% reduction in memory usage.
Canon
Canon's federated approach to identity and access management provides flexibility, security and simplified management.
If you like what we did for NextCapital,
let’s talk about what we can do for you
Start Today
See how Ping can help you deliver secure employee and customer experiences in a rapidly evolving digital world.
