a good thing!
Griffith University Enrolls Staff and Students in Seamless Customer Experience
Because they were putting this solution in front of heavily used enterprise apps, strong support from the vendor was a critical requirement.
The team evaluated several vendors, including Oracle, Novell and Shibboleth, ultimately selecting the Ping Identity Platform. As a full-featured, versatile federation solution, Ping allows users to securely access all of their apps.
Ping stood out because of its ease of integration with existing infrastructure and applications, as well as its fit with applications the university was looking to deploy over the next few years. The PingFederate server made it simple to provide authentication, provisioning and secure single sign-on (SSO) across Griffith’s application portfolio. Resources such as PeopleSoft (Griffith’s staff and student portal) and Blackboard (their learning management system) are now all integrated with PingFederate. Ping’s support for today’s identity standards means integration with the hundreds of internal and external apps that the identity team supports will be seamless.
Ping also delivered on the vendor support Griffith required. “I’ve had very good experiences with the customer support representatives and the product team. They’re extremely responsive, and always willing to help,” said Andrew Albert, Griffith University’s Manager of Identity Management. He added, “Ping’s documentation is always up to date and very rich. It makes the product very easy to use and support.”
More About Griffith University
Since Griffith started teaching over 40 years ago, the university has been deeply connected to the Asian region, socially conscious and environmentally aware, an integral part of the community and heavily industry-focused. It has also become a comprehensive, research-intensive university, ranking in the top 3% of universities worldwide. Teaching and research spans five campuses in South East Queensland and all disciplines, while the network of more than 200,000 graduates extends around the world.
Learn more at www.griffith.edu.au
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