Customer Identity Solutions
Deliver convenience, personalization and security for seamless customer engagement
How Customers Benefit from
Our Formula for Solving
Customer Identity Challenges
Allow your customers to register, authenticate and manage their profiles using prebuilt brandable templates, your own custom UIs, and/or social login. Deliver consistent single sign-on (SSO) and access security across all applications, leveraging multiple identity providers and comprehensive standards support.
Leverage policies and risk scores that measure device reputation, user behavior and other contextual attributes to make authentication and access decisions that strike a balance between convenience and security.
Reduce risk and prevent fraud by stepping up to multi-factor authentication (MFA) for high-value transactions, high-risk scenarios and to provide passwordless authentication options. Offer customers with a wide range of authentication factors spanning SMS, voice, email, push notifications from custom mobile applications and more.
A unified customer profile is foundational to providing consistent, multi-channel engagement and personalization. With Ping, you can deploy a unified profile where and how you’d like—Cloud, private clouds, on-premises or across hybrid IT. You can also manage unstructured data, scale to hundreds of millions of users and expose REST APIs that make it easy for application developers to leverage.
Centralize access control and leverage AI powered attack protection and deep traffic insight for all of your customer facing APIs.
Speed Time to Market with Cloud-Delivered Customer Identity
Accelerate your digital business transformation by deploying API-first customer identity in the cloud. Our cloud-delivered customer IAM solution can reduce your total cost of ownership, enable your application teams to launch apps faster and meet the stringent security and agility needs of your enterprise.
Unify Your Digital
Unifying customer experiences doesn’t stop at sign-on. With 40% of customers abandoning an enterprise after a single bad experience, having a CIAM solution that facilitates consistent, multi-channel personalization is key to driving revenue and loyalty. Our solutions can help you unify disparate user stores across your enterprise to ensure that all of your digital properties have access to a single view of your customers.
MFA that Balances
Security and Convenience
Protecting your customers across all their interactions with your organization takes more than usernames and passwords. Our MFA solution can cover a broad range of use cases such as web or mobile authentication, password resets, customer identity verifications by customer service representatives, individual transaction approvals, passwordless authentication and much more.
Make Open Business a Reality
The open business movement is sweeping across industries and geographies. Customer accounts and data are newly accessible through secure APIs, which is opening the door to new business models and partner ecosystems. Our CIAM solutions can help open up your APIs securely to give you an open business advantage over your competition.