As a digital society, we are facing a privacy reckoning and a crisis of confidence. The level of data collection by tech companies has reached a new peak, and consumers are losing faith in service providers’ ability to manage their data respectfully. Combine this situation with the sweeping global changes the pandemic wrought in 2020—including the massive shift to work from home and explosive ecommerce growth—and it’s clear we’re in for an unprecedented era of identity and access management.
How will the IAM industry evolve to meet growing identity needs? To gain insight into this question, I and other identity leaders at Ping are sharing our thoughts here on what we think will be the most notable trends in the upcoming year. Some of us focus on data privacy issues, others on identity security, and still others on the user experience, but we all agree that big changes are on the horizon.