Customer engagement is critical to your organization. Everyone expects convenient online experiences, but user preferences are changing faster than you can update your aging systems. Customers also expect strong security that doesn’t get in their way. But fraud is rampant, and counter-measures often involve adding problematic friction to your customer’s journey.
A unified CIAM solution gives you the superpowers required to attract, retain, and secure online customers. CIAM also gives you the keys to seamlessly integrate with your existing technologies, de-risk your modernization efforts, and improve time to value.
133% Conversion Increase1
Smooth registration experiences drive higher conversion rates. Convenient login options reduce churn. And personalized experiences lead to more engaged and loyal customers.
30% Fraud Reduction2
Effective fraud prevention improves user experiences. Counter-fraud measures continuously assess risk and make mitigation decisions in real time without negatively impacting legitimate users.
$450K Annual Savings3
Relevant online experiences build customer loyalty. Identity orchestration empowers your business to quickly respond to evolving market needs. And faster time to value delivers consistent IT cost savings.
1 Global Financial Services Organization
2 Global Telecommunications Provider
3 American Bank
Today’s digital world requires that we elevate experience and security together, without compromising on either. With CIAM Solutions from Ping Identity, you can have both. Passwordless authentication is one of many examples. Removing passwords from the equation reduces the risk of phished or cracked credentials being used in account takeover (ATO) attacks. At the same time, your customers no longer need to remember or store these complex sets of characters. This makes their lives easier and reduces your password reset call center costs.
Securely deliver innovative citizen services across governments, agencies, and public sector organizations
"We want to make it as easy as possible to live and do business in the State of Utah. That means continually making more services and information accessible online."
Dave Fletcher
CTO, State of Utah
Solving unique industry
challenges
Create seamless, secure, and scalable experiences for customers while reducing risk and achieving compliance
"With close to 160,000 customers in under a year, scalability and efficiency is very important to us. We simply must be able to scale to meet demand and with Ping's help, we can."
Deniz Güven
CEO, Mox Bank
Solutions for your unique industry challenges
Support innovation, meet evolving healthcare requirements, and build dynamic digital health ecosystems
"As one of the nation’s largest health information networks, Availity connects hundreds of thousands of providers to healthcare plans. Its booming network was quickly outgrowing its traditional legacy identity and access management (IAM) system."
Jason Carmichael
Manager of Enterprise Architecture for Availity
Solutions for your unique industry challenges
Build personalized and secure omnichannel experiences to increase customer lifetime value
"We have created a unified, user-friendly ROSSMANN identity for our employees with the new central authentication platform. The platform incorporates satisfaction and trust—our top priorities."
Manuel Fierlej
System Administrator, ROSSMANN
Solutions for your unique industry challenges
Deliver scalable and resilient services across all devices, smart TVs, and platforms, while meeting peak demand.
"Millions of people want the information instantaneously and in different formats, such as video, text, and audio. Our challenge is to respond to this ever-increasing demand and provide seamless service to our audience."
Matt Grest
Director of Platform, The BBC
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See how Ping can help you deliver secure employee and customer experiences in a rapidly evolving digital world