Identity Security for Financial Institutions
Customers trust you with their money. Earn their trust and loyalty with seamless, secure digital experiences.
Your customers expect smooth, personalized online experiences—but when you're handling their money, ensuring security is paramount. Deliver new products and features, prevent fraud, maintain continuity, and strike the right balance between satisfying customer demands and maintaining security and compliance.
Why is Optimizing Security and Experience in Financial Services Important?
Customers trust you to keep their money and data safe, but they don't have the patience for endless security steps. You must strike the right balance or risk losing your customers to your competitors.
Inconsistent, clunky experiences across channels lead to customer dissatisfaction. You need to deliver seamless, secure, and customized experiences that drive engagement and revenue.
Bridge the gap between old and new technologies to keep up with customer demands without sacrificing today’s performance for tomorrow’s innovation.
Integrate Fraud Prevention into Your Digital Experiences
Security is critical, but customer patience for needless friction is low. Stop online fraud in its tracks by designing customer journeys that introduce just the right amount of friction at just the right time to suspicious users without inundating real customers with unnecessary security checks.
How does customer identity impact financial services?
Acquire and retain customers with consistent, secure digital experiences.
Keep customers safe and reduce fraud losses across the user journey.
Continuously deliver services to new and existing customers in an environment subject to constant change.
Protect customer data and comply with privacy regulations.
Customer Identity for Key Financial Services Priorities
Service Availability
Ensure consistent access to services while deploying new technologies and capabilities
Customer Onboarding
Gain confidence in users' identity when they open new accounts or apply for new products
Passwordless Login
Drive engagement without compromising security with a passwordless approach to logging in
Service Innovation
Implement new technologies and deliver new products to satisfy evolving customer demands
Transaction Approvals
Stop risky transactions in real time and intervene with users who may have been scammed
Fraud & Risk Management
Incorporate more context for better fraud mitigation decisions and improved investigations
Supply Chain Security
Effectively secure open APIs to ensure safe and easy data portability between entities
Privacy & Consent
Simplify regulatory compliance & reporting while giving customers control over their data
Customer Success Stories
“Ping provides the cutting edge technology that we need to deliver the technologies that the customers are looking for.”
Rob Davis
Director of Security Services
“Ping is standards-compliant and has got a proven track record in this space, which is a significant benefit and de-risked our delivery significantly.”
Chris Michael
Head of Technology
“In the trillion-dollar mortgage industry, technology is a competitive differentiator. The interoperability and speed we gain with Ping give us the agility we need in business.”
Vincent ten Krooden
Head of Technology
“Risks and threats are constantly evolving in our space. Ping simplifies the authentication experience for our end users while innovating to provide the security we need.”
Sebastiaan Gybels
VP of Information Security
Ping’s Formula for Financial Institutions
Engage Your Customers
Seamless, secure experiences with centralized authentication and registration alongside multi-factor authentication and user management
Orchestration
Design seamless customer journeys with integrated workflows
Fraud Prevention
Embed fraud prevention in the customer journey for better mitigation
Identity Verification
Verify your customers during registration and beyond
Dynamic Authorization
Centrally enforce contextual, fine-grained access policies
API Security
Extend identity and access control to web apps and APIs
Integrations for Seamless Financial Experiences
Ping provides out-of-the-box integrations that you can weave together using our orchestration platform to build, test, and optimize seamless and secure user experiences.
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