Guide
The COVID-19 pandemic accelerated the shift to online government services, and cyber-criminals exploited this new paradigm by finding novel ways to defraud individuals and government agencies. To illustrate, digital fraud attempts are up 46% since the start of the pandemic, and even with prevention measures in place, the typical organization loses 5% of its revenue to fraud every year.
Getting fraud prevention right is crucial to the success of all organizations, government agencies included. In its ideal form, fraud prevention is invisible and adds no friction to the vast majority of user sessions. It introduces friction only commensurate to the threat level. This can be achieved when fraud prevention is fully integrated into the broader constituent journey.
This white paper explains:
How fraudsters commit fraud
The cost of fraud
How to prevent fraud
Fraud prevention and the broader customer journey
Download the report to learn more.
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