2020 saw a gigantic shift of workers to a virtual, online environment. Ping Identity’s Executive Survey of over 1,300 senior executives across five countries suggests this shift will change how companies and organizations view their information technology resources and infrastructure for years to come.1 According to our survey, the “out-of-office” workforce is sizable and likely here to stay.
As a result, despite challenging international economic conditions, executives are significantly increasing their investments in IT and information security, both in staff and technology. A main focus is advancing identity security capabilities. At the same time, business leaders are also working to consolidate and rationalize their workforce identity procedures. They expect these combined efforts will help address issues of security and compliance as well as employee productivity, furthering the delivery of a superior experience regardless of where work is being done.
Key Global Takeaways
47% of executives expect one quarter or more of their workforce will be spending three or more days away from the central office in 2022.
82% of executives have deployed some type of Zero Trust element, spanning from piloting an approach to having an established, mature model.
71% of executives believe their company’s investment in Zero Trust will increase over the next 12 months.
As a result of the pandemic, 37% increased the size of their IT team, with 70% believing the responsibility of security falls
either completely or mostly on IT.
55% have invested in new identity security capabilities since the start of the COVID-19 pandemic.
60% have increased their spending on strategic identity-related investments as a result of remote working and 69% of executives expect investment in IAM capabilities to increase over the next 12 months.
64% of executives estimate that over one half of their workforce is currently using MFA as a result of the pandemic. Only one third (38%) of executives made the same claim before the pandemic.
50% of executives said that failed login attempts were up by more than 25 percent.
85% of executives agree that identity security technologies are critical to their company’s mobile and overall user experience.