Prepare for the Agent Economy
AI agents will soon outnumber your human customers and workforce. Traditional identity won’t cut it. Make sure you’re ready.
Prepare for the Agent Economy
AI agents will soon outnumber your human customers and workforce. Traditional identity won’t cut it. Make sure you’re ready.
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THE CHALLENGE
AI Agents Create Opportunities & Add New Risks
IAM Must Become AI-Ready
Traditional IAM systems were largely designed for human users. Agents push the limits of existing capabilities with new requirements for authentication, authorization, and access delegation.
New Channels & Ways of Working
Agentic commerce is about to revolutionize customer interactions. Which means you need new channels for agentic users, support for secure automated buying, and improved fraud prevention strategies.
Good Agents vs.
Bad Bots
Most systems can’t determine between a legitimate agent and a malicious bot. Legacy bot detection may filter out helpful agents, but opening the door to agentic users may welcome bot-based attacks.
THE CHALLENGE
AI Agents Create Opportunities & Add New Risks
IAM Must Become
AI-Ready
Traditional IAM systems were largely designed for human users. Agents push the limits of existing capabilities with new requirements for authentication, authorization, and access delegation.
New Channels & Ways of Working
Agentic commerce is about to revolutionize customer interactions. Which means you need new channels for agentic users, support for secure automated buying, and improved fraud prevention strategies.
Good Agents vs.
Bad Bots
Most systems can’t determine between a legitimate agent and a malicious bot. Legacy bot detection may filter out helpful agents, but opening the door to agentic users may welcome bot-based attacks.
THE SOLUTION
Identity Built for
How AI Agents Work
AI agents are already doing big things—triggering workflows, making purchases, and making decisions. But they aren’t people, so managing their identities like humans doesn’t cut it.
Here’s how we help you enable and secure agentic AI:
- Identify and Classify AI Agents: Analyze inbound traffic to distinguish legitimate computer-using agents from malicious bots, so only the right ones get in.
- Give Agents Their Own Credentials: No borrowed human credentials. Each agent gets an identity that’s secure, traceable, and policy-based from day one.
- Grant Access with Limits: Give agents just the access they need, only when they need it. With scoped permissions and expiration timers, your agents stay in bounds.
- Ensure Human Authority: For high-impact tasks like financial transactions, we loop in a real human for the final say. That’s oversight you can trust, without slowing things down.
How to Establish Trust with AI Agents
Securing, governing, and supporting AI agents takes a comprehensive,
purpose-built set of capabilities. Here’s how we do it:
How to Establish Trust with AI Agents
Securing, governing, and supporting AI agents takes a comprehensive, purpose-built set of capabilities. Here’s how we do it:
Easily provision, manage, and deprovision AI agents—each with unique credentials, clear roles, and tight access controls from start to finish.
Don’t share human credentials. Issue delegated tokens with defined scopes and expiration timers, so agents get just the permissions they need—and nothing more.
Critical task? Human approval required. Our built-in workflows reduce risk, ensure compliance, and apply step-up verification when needed—so AI never oversteps.
Beyond “good bot/bad bot” logic, we detect intent and behavior to weed out legitimate AI agents from malicious bots.
Real-time activity monitoring and auditing keeps your AI agents in check and your organization secure—and your compliance team happy.
DIVE INTO THE DETAILS
From granting access to scoping responsibilities, check out the core capabilities that solve the real-world challenges of agentic AI.
Don’t Just Take Our Word for It
Don’t Just Take Our Word for It
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AI Agents Are Here—Is Your Identity Strategy Ready?
As AI agents take on real work, they need real identity standards. With Ping, you can give agents trusted access and clear accountability—putting you in control, right from the start.
Helpful Resources
Helpful Resources
Frequently Asked Questions
Choosing and implementing an identity solution for agentic AI is a big decision. We’ve got clear answers to common questions to help you get started. Because your success is our priority.
Agentic AI refers to software entities (agents) that are endowed with the ability to plan, reason, and act on behalf of humans or other systems. It requires distinct authentication and identity management processes for security and compliance.
Not only does the practice of credential sharing break the chain of custody, allowing AI agents to use existing human credentials introduces risks of misuse, compliance violations, and weakened accountability. Agents need delegated, scoped permissions.
We simplify agent lifecycle management through automated provisioning, tailored access delegation, and clear deprovisioning controls. This ensures secure, accountable operations
As AI agents complete discrete tasks and even make specific decisions on behalf of humans, "Human-in-the-loop" means that human approval checkpoints are embedded in AI workflows. This ensures that critical actions are explicitly authorized by humans to maintain accountability.
Yes. Our solution seamlessly integrates with your current identity frameworks and supports standards-based interactions.
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