Prepare for the Agent Economy
AI agents will soon outnumber your human customers and workforce. Traditional identity won’t cut it. Make sure you’re ready.
We work with the world’s top brands
THE CHALLENGE
AI Agents Create Opportunities & Add New Risks
Rise of the Agentic Channel
Agentic commerce is about to revolutionize customer interactions. You need new channels for agentic users, support for secure automated buying, and improved fraud prevention strategies.
The Workforce Redefined
The autonomous digital workforce promises new ways of working and efficiency gains for organizations that can effectively discover, manage, secure, and govern digital workers.
Adversarial AI Is Booming
Most systems can’t determine between a legitimate agent and a malicious bot. Legacy threat protection may filter out helpful agents, but opening the door to agentic users may create unwanted vulnerabilities.
THE CHALLENGE
AI Agents Create Opportunities & Add New Risks
Rise of the Agentic Channel
Agentic commerce is about to revolutionize customer interactions. You need new channels for agentic users, support for secure automated buying, and improved fraud prevention strategies.
The Workforce Redefined
The autonomous digital workforce promises new ways of working and efficiency gains for organizations that can effectively discover, manage, secure, and govern digital workers.
Adversarial AI Is Booming
Most systems can’t determine between a legitimate agent and a malicious bot. Legacy threat protection may filter out helpful agents, but opening the door to agentic users may create unwanted vulnerabilities.
THE SOLUTION
Identity Built for
How AI Agents Work
AI agents are already doing big things—triggering workflows, making purchases, and making decisions. But they aren’t people, so managing their identities like humans doesn’t cut it.
Here’s how we help you enable and secure agentic AI:
- See What Agents Are Doing: Discover and track your AI agents across your digital ecosystem—no shadow IT, no surprises.
- One Place to Manage It All: Onboard, organize, and control agents, humans, and the resources they access.
- Secure Every Interaction: Authenticate, authorize, and delegate with confidence. Easily give agents least privilege access.
- Keep Humans in the Loop: Maintain oversight and accountability with guardrails that put people in control of high-impact actions.
- Stay Ahead of New Threats: Detect and block risky agent behavior in real time—before it becomes a problem.
AI-Powered Fraud Is
Fueling Distrust
We surveyed 10,500 global consumers to find out why. Our 2025 Consumer Survey reveals how you can earn trust back.
AI-Powered Fraud Is
Fueling Distrust
We surveyed 10,500 global consumers to find out why. Our 2025 Consumer Survey reveals how you can earn trust back.
How to Establish Trust with AI Agents
Securing, governing, and supporting AI agents takes a comprehensive,
purpose-built set of capabilities. Here’s how we do it:
How to Establish Trust with AI Agents
Securing, governing, and supporting AI agents takes a comprehensive, purpose-built set of capabilities. Here’s how we do it:
Easily register, manage, and secure AI agents—each with unique credentials, clear roles, and tight access controls from start to finish.
Don’t share human credentials. Issue delegated tokens with defined scopes and expiration timers, so agents get just the permissions they need—and nothing more.
Critical task? Human approval required. Our built-in workflows reduce risk, ensure compliance, and apply step-up verification when needed—so AI never oversteps.
Beyond “good bot/bad bot” logic, we detect intent and behavior to weed out legitimate AI agents from rogue agents and malicious bots.
Real-time activity monitoring and auditing keeps your AI agents in check and your organization secure—and your compliance team happy.
This added security layer keeps your agents in check. You can monitor the systems and tools they access, enforce least privilege, and shut down misuse before it starts.
DIVE INTO THE DETAILS
From granting access to scoping responsibilities, check out the core capabilities that solve the real-world challenges of agentic AI.
Don’t Just Take Our Word for It
Don’t Just Take Our Word for It
Image Carousel
AI Agents Are Here—Is Your Identity Strategy Ready?
As AI agents take on real work, they need real identity standards. With Ping, you can give agents trusted access and clear accountability—putting you in control, right from the start.
Helpful Resources
Helpful Resources
Frequently Asked Questions
Choosing and implementing an identity solution for agentic AI is a big decision. We’ve got clear answers to common questions to help you get started. Because your success is our priority.
Agentic AI refers to autonomous software agents that can plan, reason, and act on behalf of humans or systems. These agents make decisions, execute tasks, and interact with enterprise resources independently. Securing them requires an identity foundation that ensures every interaction is authenticated, authorized, and accountable.
Allowing AI agents to use human credentials breaks accountability and weakens security controls. It also creates compliance risk by blurring who’s responsible for specific actions. Each agent must operate under its own scoped, delegated identity to ensure every action is properly verified, governed, and attributed.
AI agents are already here—automating workflows, analyzing data, and interacting with enterprise systems. As adoption accelerates, organizations need identity controls to manage how these agents authenticate, access resources, and act on behalf of users. Establishing trusted agentic identity foundations now reduces security risk and prepares your organization for the agent economy.
We simplify agent lifecycle management through automated provisioning, tailored access delegation, centralized controls, and clear deprovisioning processes. This ensures every AI agent maintains appropriate access and all activity remains visible, monitored, and auditable throughout its lifecycle.
As AI agents perform tasks and make decisions on behalf of humans, human-in-the-loop controls ensure that people are in charge of sensitive actions. Approval checkpoints are embedded in agent workflows so that critical operations are explicitly reviewed and authorized by an accountable person. These controls provide transparency, prevent unintended actions, and preserve trust across all agentic activity.
The MCP Gateway introduces a security layer between agents and the systems they interact with. It enforces least-privilege access, monitors how agents use connected tools and data, and prevents misuse. This gives organizations unified visibility and policy-based control over all agent activity.
Yes. Identity for AI extends Ping Identity’s platform and integrates seamlessly with your current identity framework. It supports standards-based interactions and works with your existing authentication, authorization, and access governance tools, ensuring continuity across your current identity infrastructure.
Start by visiting developer.pingidentity.com/ai for learning resources and guided examples on securing AI agent identity. If you want to dig deeper into how Identity for AI can help your organization embrace the agent economy with security and trust, reach out to your Ping Identity representative or request a demo.
Gartner and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.