Axalta Secures Global E-Commerce with Ping

Challenge

Axalta needed a flexible IAM solution to power its new global e-commerce platform, serving 100,000+ customers in 130 countries with fast, secure access.

Results

With Ping, Axalta rapidly deployed a modern IAM system that scaled across regions, offering secure, seamless access for a global customer base.

Objective

Axalta aimed to modernize its identity and access infrastructure to support a personalized, scalable e-commerce platform across 130 countries. With a global, mobile and diverse customer base, the solution needed to be secure, agile, and device-agnostic. Ping was selected for its future-ready capabilities and seamless integration across devices and regions that would allow additions to its features in the future.

Challenge

To enable a global e-commerce experience, Axalta needed an IAM platform that could provide secure, seamless access across a mobile-first, distributed environment while managing identity relationships at scale.

We selected Ping as our technology partner because of their understanding of identity and access management in today’s global and mobile economy.

Ashish Jawadiwar

VP & Chief Information & Digital Officer, Axalta

Solution

Axalta implemented the Ping to underpin its new e-commerce portal, supporting 100,000+ customers with secure and scalable access. The platform’s unified identity stack enabled seamless identity orchestration across mobile, cloud, and hybrid environments. This strategic move allowed Axalta to modernize authentication and access control while future-proofing its digital infrastructure.

According to Ping’s Chief Product Officer Peter Barker, “Axalta reaffirms that identity is not just about access—it’s about building strong relationships.” This vision aligned closely with Axalta’s own digital transformation goals.

130

Countries where Axalta’s IAM platform supports secure user access

Results

Axalta’s new IAM platform enables seamless global access to its e-commerce portal, streamlining user onboarding and improving security posture. With Ping, the company consolidated infrastructure, empowered mobile users, and enhanced scalability for future services. The transformation supports a customer-centric, frictionless experience at global scale.

Industry

Manufacturing

Solutions Used

Customer Identity

Contact Sales