Migrating users from a legacy identity system into a new one can seem daunting, enough so that many organizations may put off modernizing their identity platform. This is especially true for CIAM cases, where the number of users being transferred usually amounts to multiple orders of magnitude larger than traditional workforce directories.
That’s why it’s our goal at Ping to make this process simple for our customers, especially in our identity-as-a-service (IDaaS) product. We realize that most companies aren’t starting with a brand new user base and need to import their customer identities from the original system of record. PingOne for Customers has two options for this that can help you accomplish this task, and understanding the differences between the two will help you know what will work best for your IDaaS implementation.