Ping Identity Positioned in the 2023 Critical Capabilities Report

Access Management has become instrumental in orchestrating business growth while simultaneously protecting against modern attacks. In today’s economic environment, enterprises are actively seeking a converged access management solution that can address a plethora of use cases for multiple populations. But what capabilities should you prioritize for your organization?

The 2023 Gartner® Critical Capabilities for Access Management report is a companion to the Gartner Magic Quadrant™ for Access Management report. Magic Quadrant and Critical Capabilities research identifies and analyzes the most relevant providers and their products in a market.

According to the 2023 Gartner Critical Capabilities for Access Management report, Ping Identity was positioned among the highest-ranked two vendors in all four Use Cases that were presented:

• Application Development Use Case: Ping Identity ranked highest (4.53/5)

• Workforce Management Use Case: Ping ranked second highest (3.95/5)

• B2C Customer Access Management Use Case: Ping ranked second highest (4.35/5)

• B2B Customer Access Management Use Cases: Ping ranked second highest (4.06/5)

The 2023 Gartner Critical Capabilities report explains that security and risk management leaders responsible for identity and access management in their organizations should focus on key categories:

Non-Commoditized Capabilities

When choosing a vendor for workforce AM use cases, security teams should consider the following non-commoditized capabilities:

• Noncore authentication

• Fine-grained authorization

• Risk-based adaptive success

• Threat reporting

• Identity threat detection and response

AM Tool Capabilities

Security and risk management leaders addressing B2B scenarios should evaluate these AM tool capabilities:

• Delegated administration

• Mature identity federation

• Flexible identity administration

• Extensible user account schema

• Just-in-time provisioning features

Security teams should assess additional AM tool capabilities when considering both B2B and G2C situations:

• Self-service administration

• Progressive profiling

• Phishing-resistant multifactor authentication (MFA)

• Consent management

Alignment and Readiness of Passkeys

Organization leaders should achieve alignment and readiness for passkeys by carefully examining their AM vendor’s understanding of passkeys. This appraisal should include existing support that occurs beyond compatibility. Security teams should also assess the controls in place for managing the passkey lifecycle in order to address gaps and align delivery roadmaps.

In addition to the four Use Cases, Gartner outlines a set of critical capabilities essential for any organization’s access management strategy:

1. Core Access Management

2. User Authentication

3. Authorization and Adaptive Access

4. Portable Identity Integration

5. Business to Business Capabilities

6. Business to Consumer

7. Customization and Extensibility Capabilities

8. API Access Control

9. Threat Reporting and ITDR

10. Resilience

11. Ease of Deployment

We're also thrilled to announce that ForgeRock was ranked highest in two of the four Use Cases in the report: B2C Customer Access Management Use Case and the B2B Customer Access Management Use Case. If you are interested, you can read more about ForgeRock’s recognition here.

By uniting together as one company, Ping Identity and ForgeRock offer customers greater choices and flexibility to address unique Use Cases across all identity types. With our strong product offerings and years of experience, we can help you be better positioned to innovate your roadmap today - as well as into the future.

I invite you to download the Gartner Critical Capabilities report to gain deeper insights into access management capabilities and learn how to compare AM tools.

*Ping Identity and ForgeRock were evaluated independently before the companies were combined on August 23, 2023

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