B2B IAM is a modern approach to managing identity and access across external business entities—partners, suppliers, contractors, distributors, and business customers—at scale. It goes beyond traditional models like partner IAM or non-employee access by supporting relationship-aware access, federated and non-federated onboarding, delegated administration, and full lifecycle governance. Ping unifies these capabilities into one flexible platform built to support trust and control across complex digital ecosystems.

Our B2B IAM solution incorporates adaptive authentication, dynamic risk evaluation, and behavior-based threat detection to mitigate third-party risk in real time. At onboarding, identity verification and contextual access policies can ensure only trusted users are granted access. Ongoing, the Ping Identity Platform can enforce continual verification through behavioral analytics and anomaly detection, enabling rapid response to suspicious activity and ensuring access is based on current risk posture.

Our organization model enables secure, scoped, and decentralized administration, allowing partners to manage their users, roles, and permissions within defined constraints. As your business grows, administration scales organically through out-of-the-box support for configuration inheritance and multi-level delegation. Delegated administrators can assign additional admins within their scope, ensuring that administrative responsibilities grow in parallel with your expanding ecosystem—without increasing central IT workload or compromising security.

Ping Identity supports fine-grained policy enforcement and delivers branded, personalized administrative and end-user experiences tailored to each partner and user. Our experiences can be customized to reflect the unique attributes of the individual and their associated brand, business, or team, while enterprises retain complete control over policy enforcement, enabling seamless, secure, and brand-consistent engagement across all third-party interactions.

Real-time fraud detection and adaptive authentication ensure strong security without adding friction, enhancing both engagement and user satisfaction.

We provide maximum deployment flexibility—including multi-tenant SaaS, dedicated-tenant SaaS, private cloud, hybrid, and self-managed software—to support your regulatory, geographic, and architectural requirements. Our SaaS offerings deliver 99.99% SLA-backed uptime and industry-leading RPO/RTO performance, while providing cloud deployment flexibility to meet data residency, compliance, and resilience requirements. 

Ping ensures business continuity and security by allowing for immediate suspension or removal of an individual user or entire partner entity’s access through policy or event-based triggers. Entity-level deactivation revokes all inherited permissions, disables delegated administration, and blocks further authentication from that organization. This prevents lateral movement or lingering access, reducing risk while maintaining operational integrity.

We offer comprehensive customer support, including a support portal with documentation, knowledge base, training platforms, and a community Q&A forum. We also provide professional services and customer success programs to assist with implementation and ongoing management of your B2B solution.