Ping Identity Scores Highest in All Gartner® Critical Capabilities Use Cases

I’m thrilled to share that Ping Identity has scored highest across all five Use Cases – Customer, Workforce, Partner (B2B), Machine, and Application Development Support – in the 2025 Gartner® Critical Capabilities for Access Management (AM). I could not be prouder of the work our team has done to deliver world-class identity and access management (IAM) capabilities that help our customers deliver world-class user experiences with uncompromising security.

Serving as a companion to the Magic Quadrant™ for Access Management, the Gartner® Critical Capabilities report offers a deeper analysis of vendors' products and services. While the Magic Quadrant™ evaluates vendors based on their overall vision and execution, this report allows you to “easily compare product and service offerings against a set of critical differentiators to support your strategic decisions.”

For Customer IAM, providing consumers with secure, low-friction experiences is paramount. Ping scored highest (4.05/5):

Workforce access management requires a balance between robust security and seamless user experiences. Ping scored highest (4.28/5):

We deliver comprehensive B2B solutions. Ping scored highest (4.34/5) for Partner AM.

Ping Identity scored highest (4.31/5) for Application Development Support Use Case.

Because of our capabilities in API access control and identity data management, Ping Identity scored highest (3.78/5) overall for the Machine AM.

Enterprises today are navigating a complex IT environment, seeking to unlock business value while reducing complexity and optimizing costs. We believe rationalizing vendors and consolidating IAM solutions play a critical role in achieving these goals. Furthermore, we feel that by partnering with Ping Identity, organizations can drive top-line growth through enhanced customer engagement and seamless user experiences, while simultaneously streamlining costs and improving operational efficiency.

Effective identity and access management is essential for protecting against malicious actors and ensuring data security in a complex digital environment. Capabilities like single sign-on (SSO), lifecycle management, adaptive access controls, and robust integration not only safeguard assets, but also streamline operations, enabling organizations to focus on growth and innovation.

By delivering best-in-class capabilities for managing user identities, securing cloud-based applications, and mitigating risks, advanced IAM solutions empower organizations to stay ahead of user experience and security challenges.

Gartner, Critical Capabilities for Access Management, Nathan Harris, Brian Guthrie, Abhyuday Data, Josh Murphy, 7 January 2025

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Ping Identity.