PingOne Verify is a cloud-based service that enables your customers to securely and conveniently verify their identity during enrollment and registration. By embedding PingOne Verify into your mobile application, you can use advanced facial recognition technology combined with a government ID to quickly interact with verified customers, without adding friction to your user experience.
Read why KuppingerCole called Ping Identity an outstanding vendor in verified identity reuse in their latest Providers of Verified Identity Market Compass
In today’s digital-first world, a customer’s first interactions with your brand increasingly occur when registering, opening an account or applying for a service online. If you don’t have confidence in your customer’s identity at that first interaction, you’re at greater risk of fraudulent account creation and activity. With PingOne Verify, you can strengthen security by ensuring your organization has the right level of assurance that your customers are who they say they are from the very beginning.
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Identity verification should be simple and convenient for your customers. But it should also assure your organization of who’s opening an account with you. If the process is cumbersome or adds unnecessary friction, you risk your prospect abandoning the onboarding step and never coming back. PingOne Verify prompts your customers to conveniently prove their identity directly in your app with a live facial scan and a government ID. If these credentials match, your customer’s identity is verified, and the onboarding process is secure.
Using a mobile SDK, you can embed PingOne Verify directly into your app. Your customers can conveniently and seamlessly verify their identity, giving your organization greater assurance they are who they claim to be during account creation and enrollment.
To ensure your customer is a real, live human, PingOne Verify will prompt the user to provide a live face capture. A selfie video stream guides them through different facial gestures, such as smiling and showing a straight face. PingOne Verify rapidly detects if the image is a live human to establish physical presence and prevent bad actors from fraudulently opening accounts.
Connecting your customer to their government identification is foundational to verifying their identity. Once they’re deemed to be a live human, your customer will be prompted to scan the front and back of a government ID using their mobile device. Supported identification types include passports, U.S. and international driver licenses, and European ID cards.
PingOne Verify will first compare the live facial image that was captured to the facial image on the government ID. If they match, the government ID is checked to ensure that it is valid and hasn’t been tampered with or modified before completing verification. Once verification is complete, your customer can continue with a streamlined account creation and registration process.
After your customer has verified their identity once, PingOne Verify makes repeat verification simple for your customers and secure for your business. During the initial verification process, PingOne Verify will generate a user-specific key. This key allows the customer to bypass scanning their government ID again, streamlining future verification when opening additional accounts.
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