Customer Story
Highlights
Supports 45M+ users
Scaled quickly to support increased demand and remote users during pandemic
Launched a new service within weeks of the pandemic and saw 3M people use the service on launch day, with zero downtime
During the COVID-19 pandemic, the BBC quickly and easily supported remote workers, scaled to meet increased demand, and rolled out new services.
We’re getting World Cup numbers every day at 5 p.m., right when everyone tunes in to hear what the Prime Minister is saying about the COVID-19 crisis. Millions of people want the information instantaneously and in different formats, such as video, text, and audio. Our challenge is to respond to this ever-increasing demand and provide seamless service to our audience.
Matt Grest, Director of Platform
the BBC
The BBC is the world’s leading public service broadcaster, producing programmes and services for audiences throughout the UK and across the globe.
Steinberg
German media production company achieves a 360-degree view of customers to deliver superior service.
Sky Brasil
Sky Brasil reduces costs and improves service to millions of users.
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