Verified Trust

Verify the Human
Behind the Account

Earn trust at every interaction by continuously proving there's a verified human at every step of the identity journey.

Diagram illustrating human identity verification featuring a central red circle with a verified user icon connected to four surrounding verification nodes biometric scanning customer support adaptive controls and account recovery

We work with the world’s top brands

Corporate logos for DigiKey Toyota GPC Raiffeisen Bank International and Truckstop

The Challenge

Every Journey Has Trust Gaps

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Attackers Don’t Stop at Login

When organizations protect only authentication, attackers simply move to onboarding, recovery, account opening, or the helpdesk.

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Humans Face the Consequences

AI-powered attacks turn every customer and workforce journey into a potential attack surface but only humans

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Security Often Creates Friction

Repeated MFA prompts, manual reviews, and redundant verification frustrate real users, but attackers still find a way through.

Attackers See Each Gap
as a Door to a System

Attackers See Each Gap
as a Door to a System

Diagram showing three grey doors symbolizing identity vulnerability stages Account Opening and Onboarding Access and Account Recovery and Helpdesk Each door is surrounded by circular icons representing key security risks like synthetic IDs bot access hacker threats and chat support vulnerabilities
Flowchart mapping the three types of identity trust Implicit Trust at the top leads down into two paths Adaptive Trust and Explicit Trust Implicit Trust shows a user logging into a cloud service Adaptive Trust indicates adding context and risk signals and Explicit Trust indicates adding human validation

Trust Must Evolve

Sessions used to run on implicit trust. But the “verify once, trust forever” approach doesn’t work anymore. Adaptive signals like device, location, and behavior now determine context and risk, so trust is no longer static. Explicit trust adds a human element with biometric verification, authentication, and credentialing, so you can actively prove the user is who they claim to be.

The Solution

Verified Trust

Verified trust combines identity security, assurance, and fraud prevention into a single, continuous model for validating trust across digital interactions, before access is granted, during authentication, and through account recovery.

The Solution

Verified Trust

Verified trust combines identity security, assurance, and fraud prevention into a single, continuous model for validating trust across digital interactions, before access is granted, during authentication, and through account recovery.

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Connect Every Trust Signal

Bind risk signals, biometric authentication, MFA, credentials, authorization, and orchestration to a single verified identity.

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Apply Friction Only When Needed

Trusted users keep moving, and higher-risk interactions get stronger verification based on real-time context, not static rules.

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One Trust Model

From account opening to helpdesk, use the same approach across customers, employees, contractors, partners, and AI agent experiences.

Verified Trust in Practice

Start where trust matters most, then expand the same model across every identity journey.

Verified Trust in Practice

Start where trust matters most, then expand the same model across every identity journey.

YOUR EXTENDED WORKFORCE

YOUR CUSTOMERS

Build Trust
That’s Verified

Whether you're protecting customers or your extended workforce, Verified Trust helps you stop AI-driven fraud, simplify experiences, and strengthen trust across every digital interaction.

Helpful Resources

Frequently Asked Questions

Verified Trust is the continuous validation of the verified human behind the account at every step of the identity journey. It connects individual capabilities like fraud detection, authentication, credentials, and authorization to a verified human identity so you can apply the right assurance with the least friction at the right moment.

No. Verified Trust is an approach and outcome that’s achieved by combining universal services like PingOne Protect and PingOne Recognize to a human identity that has been verified by PingOne Verify or another unbiased third-party verification service.

Start by deciding if you first need to build trust with your customers or your workforce. Then, identify the door you want to secure, whether that’s onboarding, account opening, access, recovery, or the helpdesk.