SHARED DEVICE AUTHENTICATION
Secure Every Shift with Verified Trust
Give your frontline workers fast, secure,
accountable access on shared devices.
We work with the world’s top brands
THE CHALLENGE
Traditional IAM Wasn’t Built for the Frontline
Shared Devices Create Shared Risk
Passwords, PINs, badges, and fobs are easily shared, borrowed, or forgotten, making it difficult to know who actually performed an action.
Every Second Counts on
the Frontline
From day-one onboarding to shift readiness to employee accountability, frontline teams need to get to work, not wait for complicated logins.
The Frontline Trust Gap Reality
Most workforce identity assumes one person, one device, one login. But the frontline switches stations and rotates shifts. IAM wasn't designed for that.
THE SOLUTION
Authenticate Your Workforce
on Every Shared Device
One glance. Instant access. Secure the three moments where frontline trust matters most, using privacy-preserving biometrics on any shared device.
Verified Access: Authenticate any employee on any shared device in under a second using Zero-Knowledge Biometrics.
Verified Onboarding: Use supervisor-assisted identity verification to get new employees productive in just minutes, not days.
Verified Helpdesk: Ensure only verified employees can access support with live agent-enabled helpdesk verification.
How Our Shared Device Authentication Works
No passwords. No hard tokens. No credential sharing.
Just one look at any device with a front-facing camera.
How Our Shared Device Authentication Works
No passwords. No hard tokens. No credential sharing. Just one look at any device with a front-facing camera.
With Zero-Knowledge Biometrics, you can authenticate workers on tablets, kiosks, shared workstations, POS terminals, and wall-mounted devices with a front-facing camera, as fast as a blink.
Supervisors can use real-time identity verification when onboarding new workers to verify their identity in less than a minute and give them secure access from their very first shift.
Multiple workers sharing one device? One worker using multiple devices? Keep identity tied to the individual, and authenticate them using our webSDK on any device with a front-facing 720p camera.
Perfect for manufacturing, retail, healthcare, logistics, hospitality, and other shift-based environments. Get the strong attribution you need when personal devices aren't practical.
Passive liveness detection paired with privacy-preserving biometric authentication helps stop spoofing, replay attacks, and AI-generated impersonation, without adding friction.
DIVE INTO THE DETAILS
From onboarding to access to helpdesk, check out the capabilities that help you verify trust with your frontline workforce.
Production Floor Access,
Reimagined
7 seconds
Total authentication time
<1 second
Biometric scan speed
Power Frontline Workers with Trusted Identity
Shared devices don't have to mean shared credentials. Give your frontline workers secure, smooth access with accountability that keeps operations moving.
Helpful Resources
Helpful Resources
Securing Frontline Workers: At-A-Glance Guide
Introducing Verified Trust for Frontline Workers: Securing Shared Devices
Ping Identity and OLOID Bring Passwordless, Verified Trust to the Clinical Workforce
Frequently Asked Questions
Someone who must be physically present to do their job and often works away from a desk, corporate laptop, or dedicated work device. Typical examples include store associates, cashiers, production workers, warehouse teams, delivery personnel, field service workers, and agency or seasonal staff.
Traditional workforce IAM assumes predictable onboarding and stable one-user, one-device access patterns. Frontline environments are shift-based, shared-device, high-churn and operationally time-pressured, so those assumptions break down quickly.
Shared devices often create credential sharing, weak attribution, and inconsistent audit trails, especially when workers authenticate repeatedly across the day with passwords, badges, fobs, or PINs.
Ping helps authenticate the worker, not the device. With PingOne Recognize, workers can authenticate quickly on shared devices using privacy-preserving biometrics. With PingOne Verify, organizations can tie that access to a verified identity and orchestrate the wider journey.
Yes. It is designed to fit into existing workforce identity, HR, and business systems. The goal is to extend what you already have, not replace it.
That’s where Verified Helpdesk comes in. Instead of relying on a live agent’s judgment alone, the worker goes through a structured identity verification flow managed by the live agent, so access can be restored without guesswork.
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See how Ping can help you deliver secure employee, partner, and customer experiences in a rapidly evolving digital world.