Directory
Flexible and secure storage for customer, employee and partner identities
Balancing Flexibility, Security and Scale
Whether you’re managing customer, employee or partner identities, it’s critical to have a directory solution that’s tailored for identity and profile data. It must be able to protect sensitive identity data from breach, be flexible enough to store unstructured data and allow applications easy access to data when they need it. It should be capable of storing millions of user identities and ensuring access even during peak usage.
A Modern Directory for Today's Demands
Many enterprises store their customer, employee and partner identity data in repositories that haven’t seen innovation in years. As a result, they can’t keep up with today’s requirements, and they struggle with increasing security risks, performance issues, outages and costly hardware footprints. You need a modern high-performance directory that can be deployed on premises, in the cloud or both, is designed for scale and flexibility, and can support regulatory compliance.
Deliver a Unified Customer Experience
Customer experience has become a critical competitive advantage. Your customers expect seamless and personalized interactions across channels, always-on accessibility and responsible handling of their personal data. With a modern directory solution, you can give them what they want by:
Synchronizing data stores to create a centralized customer profile that enables personalization and consistency across channels
Encrypting data in every state—at rest, in motion and in use—to help avoid costly data breaches and regulatory issues
Scaling to hundreds of millions of customers with billions of attributes, even at peak usage, so your customers never lose access
Storing unstructured data as an identity attribute, so your customer profiles include every important detail
Keep Identity and Profile Data Safe
Your user identity data is one of the most valuable resources you have. Unfortunately, it’s also a target for attackers, especially when it’s housed across decentralized data stores with inconsistent security policies. It’s imperative that you keep your user data safe with a directory solution that can bring your data together, protect it from attacks and encrypt it in every state. It’s also important to safeguard against insider attacks by limiting admin access to user records and keep an eye on suspicious activity with active and passive alerts.
Manage Identities Across Hybrid IT
Large enterprises often have a complex mix of SaaS, cloud and on-premises applications. All of these applications need access to a consistent set of identity data, regardless of where they’re deployed. The ability to deploy a directory solution on premises, in private cloud environments or to leverage a fully hosted directory solution gives you the deployment versatility you need and helps you create a unified profile across your hybrid IT environment.
Cable Provider Dials Up Scale and Capacity
OPPORTUNITY
To keep up with business growth and to accommodate for mergers and acquisitions, one of the world’s largest cable providers needed a powerful, secure, cost-efficient directory that could scale to meet their needs before their existing solution exceeded max capacity.
RESULT
The company quickly and efficiently implemented Ping’s directory solution to provide the higher performance and scalability needed to support their rapid growth. They now benefit from a unified view of their customers, faster time to market for new applications through APIs and improved security, all with a reduced hardware footprint and lower TCO..
Learn more about what a modern directory can do for your business.
See how Ping’s directory capabilities enable flexible and secure storage for customer, employee and partner identities.
