Choose the True Enterprise-grade Solution
Because the right path matters
Look Before You Leap
If you’re considering alternatives like Okta, there are a few critical questions successful enterprises have told us they are really glad they asked before making such an important decision. Others may aspire to be enterprise-grade, but if you look at the evidence, Ping is the only identity security solution trusted by the world’s most demanding enterprises.
Will They Address All My Enterprise Requirements?
Many vendors just cannot handle the complexities and requirements of large enterprises, especially over time. Ping is proven for large enterprises and serves over 60% of the Fortune 100, including the dominant leaders of many industries. New players like Okta only work with 4% of the Fortune 100
Customer Reviews
5-Star Reviews
Ping Identity is a trusted partner interested in our success
"As a vendor, they took the time to understand our needs, pain points, and opportunities. They are extremely responsive and engaged with us on an ongoing basis. Many of the features we've requested over the past six years have been integrated into the product line. Overall, the products are great and the customer focus is outstanding. Highly recommended."
Extremely focused and capable tool set
"We have been working with Ping for 10+ years. We consider them to be a trusted partner who helps us stay up to date on technology trends in the IAM space."
Ping is not just a platform but also a trusted partner
"I've worked with Ping across 3 different employers. Each time I've had different engineers, sales folks and various other contacts and they have all been exceptional. I have never felt like a customer with Ping. Instead, they have made me feel valued as their customer and that my voice matters. I have always received excellent support in both pre-sales and post-sales and, most importantly, they have always partnered with me to help find the best solution for my needs and not just the one which makes them the most money. A truly valued relationship."
Complete, modern and reliable identity platform
"The tools are versatile. If you can imagine it, you can deliver it. We had a fantastic experience with Ping professional services—expert, creative, and worth every penny. Ping has unlocked several strategic capabilities for my company, like our mobile app experience for patients, and numerous federations with third parties. I strongly recommend the products."
Ping Identity is a strong partner
"Ping Identity has great, standards-based products. I can buy as much or as little of the suite as I like and know that it will interoperate with the other services I use on-premises or in the cloud. I also really appreciate that the entire Ping team has taken the time to get to know us as a customer to deliver what we really need. They are focused on our success and not just our annual renewal or another sale."
Ping pre- and post-sales support is top-notch
"Ping provided terrific support pre-sale to help us validate their solution for our use case and has continued to do an excellent job supporting our deployment activities."
Are They The Recognized Leader by Analysts?
Gartner, Forrester and KuppingerCole make their livelihood by advising enterprises on the best IAM solution for their needs. These trusted and highly respected analysts conduct rigorous vendor comparison reports each year.
In 2020, Ping scored better than Okta in vendor comparison reports across Gartner, Forrester and KuppingerCole. Learn more by getting a complimentary copy of the 2020 Gartner Magic Quadrant for Access Management and read for yourself why Ping is a leader.
Will They Deliver Enterprise Availability and Performance?
Enterprises can’t afford to leave service availability, performance, and scale to chance. Ping grew up in the enterprise and serves the largest and most mission critical enterprises in the world. We’re built to handle enormous enterprise demands while others still have room to grow.
Will They Be A Trusted Enterprise Partner?
It’s not what we or other competitors say that matters most, it’s what customers who’ve experienced them say. Net Promoter Score (NPS) is a proven metric to measure customer experience, loyalty and the likelihood to recommend a company to others. Ping has an extremely high NPS score well above our competitors and software industry averages in general. Ping’s NPS score even exceeds top brands like Apple and BMW.
Source: https://netpromoterscore.guru/ as of November 2020
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The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.