GEICO Transforms Customer Experience with Scalable Identity Portal
Challenge
Before Ping, GEICO needed a way to build an online customer portal that could meet modern web and mobility demands while integrating quickly with their existing architecture.
Results
With Ping, they achieved a best-in-class web experience by deploying a modular, highly scalable identity stack. Now, GEICO provides seamless, 24/7 service to a diverse, countrywide custo
Objective
GEICO, the second-largest private passenger auto insurer in the U.S., aimed to transform its business by offering state-of-the-art, next-generation web services. The objective was to build a modern online customer portal that provides a secure, best-in-class experience across enterprise, cloud, and mobile environments.
Challenge
GEICO needed to move away from traditional, closed-source enterprise IAM vendors that could not offer the necessary integration or scale. To serve their large and exceedingly diverse customer base, they required a solution that could seamlessly handle mission-critical applications at scale while maintaining business agility.
Solution
GEICO selected the Ping Identity (formerly ForgeRock) platform for its easy-to-deploy and lightweight approach. They implemented a foundation consisting of PingAM for access management, PingIDM for identity management, and PingDS for high-performance directory services to secure applications across hybrid clouds and mobile systems.
Results
The deployment established a foundation that supports GEICO's mission of insuring more than 27 million vehicles. By using a modular identity stack, GEICO successfully provides 24/7/365 service with the flexibility to globally expand its reach to consumers and agents through a secure, unified digital portal.
We selected Ping (formerly Forgerock) because of their success in delivering an easy-to-deploy, highly scalable approach to enterprise, cloud, and mobile environments.
Greg Kalinsky
Senior Vice President and CIO, GEICO
Related Customer Stories
Start Today
Contact Sales
See how Ping can help you deliver secure employee, partner, and customer experiences in a rapidly evolving digital world.