CDPHP Ups the Health Quotient of its Member Experience
CDPHP had strict requirements for potential vendors, including tight deadlines and budgetary constraints. Additionally, they required a solid understanding of their technical requirements and the architectural needs to allow future expansion into enterprise SSO and other use cases (including OAuth for mobile apps). The vendor also had to improve customer satisfaction, help the organization become the destination health care portal for members, and meet security requirements, which in the healthcare field are quite demanding. The solution had to be easy to implement but still sophisticated enough to let the group expand in the future.
After reviewing all of its options, CDPHP chose PingFederate. Their mission: provide members secure and seamless access to all aspects of their health plan, including medical, dental, pharmacy and wellness. Ping Identity worked closely with CDPHP to deliver PingFederate’s single sign on capabilities to meet the company’s immediate goals. Supporting these goals meant integrating SSO, federated identity management, mobile identity security, API security and social identity integration.
More About CDPHP
Established in 1984, CDPHP is a member-focused and community-based not-for-profit health plan that offers high-quality affordable health insurance plans to members in 24 counties throughout upstate New York. Founded by Capital District physicians, CDPHP has a history of providing the best coverage and health plans to thousands of families for more than 25 years.
Learn more at www.cdphp.com