Partners Health Management Drives Better Outcomes for Patients and Communities

Challenge

The organization needed to overcome administrative hurdles that prevented providers from focusing on individual treatment. Specifically, they required a solution that was easy to work with and could eliminate the burden of managing multiple passwords across different healthcare systems.

Solution

Partners selected PingOne AIC (formerly Forgerock). The implementation focuses on Single Sign-On (SSO) to allow providers to move seamlessly among applications. According to IT leadership, the primary advantage of this choice was its ease of use compared to other solutions on the market.

Results

The deployment has enabled a streamlined experience across the provider portal and various care applications. This efficiency allows providers to focus more on treatment and less on administrative tasks, ultimately helping Partners deliver more affordable and effective care to its members.