Prevent Fake Account Creation Fraud

Ping Identity provides real-time risk evaluation and mitigation to prevent bad actors from completing the account registration process. Protect your brand reputation among authentic users while removing the threat of fake account creation and new account fraud.

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32% growth in fraudulent new bank accounts in 2022

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183% spike in retail industry synthetic fraud attempts over a three -year period

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$1.8 billion in auto lender losses due to synthetic fraud in 2023

What is Fake Account Creation?

Account creation fraud involves people or bots using fake or stolen credentials to register or open an account with a company. It's common across industries in different ways. In financial services, fake accounts may be used to open credit cards or loans that are never repaid. Or they may target cash bonus promotions for new accounts.

 

Retailers are also impacted by fake account creation. It's a way for fraudsters to circumvent one-per-customer restrictions (such as limited edition products) or to bulk-buy inventory with the intention of scalping (such as concert tickets). Companies must proactively defend themselves against new account fraud for both financial purposes and brand reputation.

Defense Against the Most Common Threats

 

Stolen Identities

 

Prevent stolen personal information from being used to create accounts not associated with legitimate users.

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Synthetic Identities

 

Use holistic identity services to detect complex synthetic identities created from a hybrid of authentic and fake personal information.

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Automated Registration

 

Prevent bot activity by optimizing the risk evaluation process throughout the registration and login user journeys.

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Fake Device

 

Block fraudulent device usage with device identification and suspicious device detection services.

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Presentation Attack

 

Protect against attempts to spoof biometric face authentication at the point of registration.

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Disposable Email

 

Stop users from creating new accounts using disposable email addresses.

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How Ping Identity Prevents New Account Fraud

Identity Proofing

Integrate best practices for identity verification to prevent fake account creation.  Liveness checks and facial comparison reference selfies block bad actors and bots from successfully creating new accounts, with some existing Ping customers reporting zero successful fraudulent accounts when this capability is enabled.

Bot Detection

Prevent fake account creation from bots by detecting them through every step of the user journey. Solutions include identifying device and network attribute anomalies, usage velocities, and behavioral anomalies. 

Device Reputation

Identify suspicious devices that may be involved in fraudulent activity. Device identification practices include device and network data enrichment and behavioral biometrics.

Email Reputation

Identify registrations made with disposable emails, as these are frequently used by malicious actors in new account fraud.

Location Intelligence

Block registrations from specific countries or assign a higher risk level to registrations from locations you choose that may be sources of fraudulent activity.

Velocities

Look for abnormal volumes of account creation attempts from similar or identical origins (IP/geographic location/user-agent, etc.) within a narrow time window.

FAQs About New Account Fraud Solutions

Ping Identity prevents fake account creation using a variety of detection techniques targeted at the relevant attack vectors. Strategies include detecting bots, synthetic identities, and suspicious devices, all while monitoring network, device and behavioral signals.

Ping uses a multi-layered approach that includes a combination of detection techniques. Our solution applies both attack-specific detection as well as anomaly detection, combining advanced heuristics with supervised and unsupervised machine learning algorithms. On top of that, Ping’s research team constantly monitors real-world incidents and optimizes detection accordingly.

Detailed reporting and visibility reveals the detected incidents versus challenges and mitigations. Review tight integration and cross-correlation with real-time mitigation techniques such as CAPTCHA and identity-proofing.

Ping Identity intentionally builds data protection into your customer identity management solution. This ensures data security and reliable reporting standards that meet both legal requirements and customer preferences for privacy. We help businesses across industries stay compliant using identity verification, multi-factor authentication, biometrics, and advanced API security.

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See how Ping can help you deliver secure employee, partner, and customer experiences in a rapidly evolving digital world.