Ping Identity Named a Leader in CIAM in the 2024 Forrester Wave™

I’m excited to share that Ping Identity has been recognized as a Leader in the 2024 Forrester Wave™ for Customer Identity and Access Management (CIAM) Solutions. At Ping, we continue to set the standard for strategy, innovation, and future-ready capabilities. For us, this recognition from Forrester underscores our commitment to enabling businesses to deliver low-friction user experiences and uncompromising security to their customers.

The Forrester Wave™ evaluates vendors across two categories: Current Offering and Strategy. In the report, Ping Identity received the highest possible marks in 11 criteria, including data orchestration, authentication and authorization, fraud management integration, and eight more. Here’s our take on why Ping emerged as a leader:

Capabilities in CIAM

Forrester recognized Ping with the highest possible scores in 11 criteria, including:

• Risk-Based Scoring: We provide enhanced security through AI/ML (artificial intelligence/machine learning) and adaptive authentication based on real-time risk analysis.

• B2B Admin Management: We offer simplified access control and identity management across business entities. 

• Data Orchestration: Our powerful visual workflows that simplify user store integration and enable seamless attribute transformation.

• Delegated Administration: Our flexible tools for managing complex identity ecosystems empower organizations to deliver precise and scalable solutions.

Our capabilities enable enterprises to address even the most demanding CIAM needs, supporting secure, low-friction digital experiences across multiple touchpoints.

Innovation-Driven Strategy

We believe Ping’s commitment to innovation shone through in the evaluation. Our enhanced product roadmap highlights forward-thinking advancements in:

• AI-Driven Security: Leveraging machine learning for fraud detection and adaptive risk management.

• Industry Collaboration: Engaging with consortiums to drive standardization and best practices.

• Integration Flexibility: Ensuring seamless compatibility with both modern and legacy technologies.

Customer Feedback

Businesses looking for a reliable partner with expertise in CIAM have consistently turned to us at Ping Identity for dependable, scalable, and forward-looking identity security. According to the Forrester evaluation, “Ping Identity’s customer references unanimously said that the company is competent and acts ethically.”

Effective CIAM is critical in today’s digital landscape. Organizations must balance security with seamless experiences to build trust, drive engagement, and safeguard their users. With capabilities like advanced threat protection and fraud prevention, adaptive access controls, and flexible orchestration, modern CIAM platforms help enterprises achieve this balance.