Customer Story
Highlights
Eases access to, and boosts security of, services like drivers license for 3.6M citizens
Created business.ct.gov to make it easier to do business in Connecticut and stimulate growth
Continues to roll out innovative new services and websites to help grow the economy and enrich the lives of citizens
Connecticut Goes All Digital for Easier Access to Services
So when Governor Lamont came into office, He set the vision of creating an all-digital government where our residents and our Businesses could do everything they need to do with state government online on their own Time.
In ways that are very convenient for them, It's 2021 and people are used to being able to do everything they want to do in their pajamas, On their sofa, on their laptop.
Like most governments, Connecticut has been slow to adopt a lot of modern technology to Enable our residents to take advantage of those types of online modern experiences.
We've been moving services online that previously required someone to go to one of our Offices and wait in line, such as being able to renew your driver's license.
Or being able to apply for key benefits program.
The state is delivering similar efficiencies for businesses with Business.ct.gov.
We've created a one-stop shop for our businesses to go online and get Access to all the resources they need at their fingertips and get laser-focused on just The things they need to know and they need to do.
And it also helps us as a state to become more efficient whenever people are self-serving Transactions online.
That's less work that we need to do.
That's.
Less effort on the state's part, And that's also helping us reduce our cost structure, reduce errors, Reduce friction in our transactional processes, and make the government more streamlined and Cost efficient as well.
So what's next?
Connecticut will continue to migrate physical Services into the digital world until all government services are accessible online.
The state will also continue to roll out innovative new services and websites to help Grow the economy and enrich the lives of their citizens.
Summary
In 2018, Connecticut Governor Ned Lamont determined that Connecticut would become an “all digital” government and he is delivering on his word. The state is undergoing a digital transformation so citizens can easily and securely access critical services like filing for unemployment. The state is also creating new web sites and services that make it easier to conduct business in the state, thereby stimulating economic growth.
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