a good thing!
Our AAA+ portfolio
is as Flexible as Your Needs
To ensure the successful implementation of our products we offer a comprehensive suite of services based on our deep experience gathered from hundreds of engagements. And your enterprise is unlike any other, so we give you the flexibility to pick and choose which services to piece together to fit your specific use case.
We offer pre-scoped engagements and add-ons to accelerate the standard outcomes for our most common services (e.g., implementations and upgrades for all products).
These are modular, limited-scope services with fixed engagements that are focused on advice and counsel (e.g., expert guidance, architecture and design, go-live readiness assessments, and launch support).
For more complex efforts, we offer significant tailoring of our solutions to create custom outcomes that meet unique requirements.
If needed, we offer specialized engineering code for customized solutions and extensions (e.g., professional services kits, PingDirectory sync pipes and plugins).
Our accelerators tackle the end-to-end deployment of a solution from design to launch, but our advisory modules are designed to dig in to the key phases of an engagement lifecycle. Paired with our expert guidance, you can use our advisory modules to build your engagement level with our professional services based on your individual needs. Download each of these modules to see our phase-by-phase approach.
Alongside our trusted delivery partner network, we have the collective experience on hundreds of engagements. We’ve optimized our services model around the major phases of your successful end-to-end adoption journey.
The key to a successful implementation starts with a robust plan. We'll link your business objectives to a set of solution requirements, and then we can tailor our architecture and design to best meet your needs.
Using the agreed-upon design, we’ll lead the implementation and configuration of your solution. Your team will work with us every step of the way to build knowledge and set you up for long-term success.
Working closely with your team, the implemented system will undergo stability testing and environment tuning to prepare for the introduction of your initial set of applications.
Along with your IAM and application teams, our team will complete your integration requirements into the validated environment. And to help with future integrations, your team will receive run-books with repeatable processes and application-specific configuration settings
When your new environment is ready to go live, we’ll finalize the coaching and enablement process of your IAM team, and then we’ll support the launch of your new Ping Identity solution.