QR Code Login - How it Works and Implementation Process

It’s becoming increasingly clear that standard password security is not an effective method for ensuring privacy and mitigating costly breaches. In fact, last year alone, it’s reported that over 24 billion passwords were exposed by hackers. 

As organizations look to adopt passwordless security solutions that provide robust and accurate identity verification without frustrating users, QR code authentication is quickly growing in popularity. 

Continue reading below as we explore QR code authentication as a passwordless security method and discuss how organizations can implement it. We will take a look at the advantages and challenges that can come from adopting QR code login and cover some of the possible use cases for this security method.

What Is QR Code Authentication?

QR code authentication is a security method that uses quick response (QR) codes to verify a user’s identity. The basic idea is that users scan a QR code using their device’s camera or a dedicated mobile app to authenticate their identity and gain access to an online account, entry to a physical location, or permission to complete a transaction.

Applications of QR Authentication

Login and Account Verification

QR code authentication can be used as an alternative to the standard username-password authentication method for logging into an account. 

By scanning a QR code that’s displayed on a website or application, users can securely access their accounts without manually entering their credentials.

Two-Factor Authentication (2FA)

QR code authentication can be used as an additional security measure for accounts with two-factor authentication (2FA) set up. 

When prompted, users can scan a QR code that is presented by a service provider, which will then send a one-time passcode to their mobile device, email account, or authentication application.

Access Control

This method of authentication can also support physical access control systems in offices, residential buildings, and gated communities. 

Residents or employees can use QR codes to gain entry, which enhances security for these physical locations. QR code authentication eliminates the need for physical keys or access cards, which can pose a serious security risk if they are lost and land in wrongful hands.

Visitor Management

Businesses can use QR codes to simplify the visitor check-in process. This may involve invited visitors receiving a QR code before their visit and then verifying the code upon arrival to gain entry to the building.

Authentication for IoT devices

Users can scan a QR code that’s provided by the device manufacturer to connect their smartphones or tablets to the IoT device’s network. This makes it easier to set up new smart home devices and establish a secure network connection.

Mobile Payments

There is also a way to make secure and contactless transactions using a QR code-based mobile payment app. Doing so provides an added layer of security that helps prevent unauthorized transactions and reduces friction in the buying process.

QR code authentication is often seen as a more convenient and frictionless way for authorized users to access their accounts than through manual entry. To illustrate how this process works, here is a quick walkthrough of the key steps in the authentication journey.

1. Scanning the QR Code

QR code authentication is initiated when a user is prompted with a QR code, either physically or on the screen of another device, which they can then capture using their own mobile device. 

Users can scan the provided QR code through their device’s built-in camera or within a dedicated authentication application, which will trigger the authentication process.

2. Data Interpretation

While scanning, the user’s device deciphers and interprets the QR code’s encoded data and communicates with the target service to complete authorization. 

If the encoded data in the QR code is a URL, the user is typically redirected to a specific webpage. The QR code can also be encoded with login credentials, which the device will securely communicate with the target service.

3. Authentication/Access

Once a user’s device has interpreted the QR code data, the final phase of the authentication process can continue. 

Being physically present to scan the QR code may provide enough verification to allow the user to continue with their desired activity. For additional security, the user may be prompted to provide additional authentication factors like a PIN or biometric data before being granted access.

Part of the reason why QR codes are growing in popularity is because of the advanced security they can provide, all while being convenient to users. 

QR codes themselves cannot be hacked. However, cybercriminals can create fake QR codes that divert users to fraudulent websites that put them at risk of a hack or identity theft. To ensure the safe and secure use of QR code login, here are some helpful fraud prevention measures that organizations can utilize.

Prevention measures

Secure code generation and hosting

Only vetted and secure QR code generation tools should be used for QR code verification. Organizations need to make sure that QR codes are generated with adequate encryption and privacy measures to keep user data secure once they capture the code.

Secure hosting

All QR data should also be hosted on secure servers or cloud-based storage. Further security measures like access controls and encryption can be implemented to protect any data collected in the QR sign-in process.

Digital signatures, checksum verification, timestamps

Some additional prevention measures for keeping QR code verification secure include using digital signatures, which can verify the legitimacy of the code and ensure it hasn’t been tampered with. 

Including timestamps in QR code data will provide time-based context as an added security layer. Organizations can also utilize a checksum verification in the QR code data, which will verify data integrity during the scanning process and abandon the authentication if it detects the code has been altered.

Regular audits

Organizations should complete regular security audits for every stage of their QR code login system to assess any vulnerabilities and identify potential weaknesses that could compromise security.

Enhanced Security

QR code authentication can enhance security measures in both online and offline settings. When combined with other identity verification methods like biometric data or passwords for 2FA, it can strengthen security even further. 

A QR sign-in method can also help reduce the risk of credential exposure. Since users do not need to type in their credentials to access their accounts, it can mitigate the risk of keyloggers or phishing attacks intercepting passwords.

Convenience and User Experience

Another major advantage of QR code verification is that it allows for frictionless sign-in for users. Scanning a QR code is quick and easy, offering a seamless login experience. 

Plus, it’s a mobile-first authentication method, which is well-suited to the large portion of the population that are mobile users.

Reduced Password Fatigue

Most consumers today have countless online accounts, and managing the varying login credentials for each application can create a frustrating sign-in process.

However, QR code verification can be used as a passwordless authentication method, which eliminates the need for users to remember and manage passwords in order to access their accounts.

Scalability and Versatility

The versatility of QR codes allows them to be used across various industries and use cases, from secure building access to payments, ticketing, and more. 

Plus, QR code login is highly scalable, which makes it easy to implement and deploy across a growing user base without requiring a significant upgrade to infrastructure.

Cost-Effective

Lastly, QR code login can help lower support costs. With a more seamless sign-in process powered by QR codes, organizations can save on password-related support requests and divert these savings elsewhere in the business. 

Additionally, using a QR-based login may allow for simplified technology infrastructure. This can provide further cost savings as the organization relies less on programs like password checks, password validators, or password reset forms.

Lack of User Awareness

One challenge of using QR code login is that users may not be as familiar with the process as they are with traditional methods like entering their username and password. 

Implementing this authentication method may require some level of education and training beforehand. There is also the risk that users may resist adopting new authentication methods in favor of what they’re already accustomed to.

Lack of Device Compatibility

Camera-enabled mobile devices are a key component of QR sign-in. Thus, users will need to have a mobile device present to complete this method of authentication. 

Further, there can be issues with authentication if QR code visual quality is compromised, such as in poor lighting conditions, or if the code presented is too blurry or too small to capture correctly.

Privacy Implications

There may also be some consumer privacy concerns with QR code verification. This process may involve user data collection, which can cause concerns if not handled with transparency. 

In some cases, implementing this authentication method may enable user tracking through QR code interactions, which some users may not be aware of or comfortable with.

Essential Components for Implementation

In order to implement QR code authentication, here are the basic necessary components for the process: 

• QR code generator: a tool that will create a unique QR code at the start of a new user interaction

• QR code scanner: likely a mobile authentication app where users can capture the QR code

• Authentication server and web socket server: the back-end server where the authentication process takes place

Mobile and Web App Integration

The mobile or web app that will be used for QR code authentication should be equipped to receive data and have the appropriate logic to process the captured data from the QR code. It will need to be able to interact with the authentication server and grant access to the user upon successful verification.

Backend Server Configuration

The backend server should be configured to handle the QR code authentication. This includes aspects like verifying the encoded data from the QR code, validating the user's identity, and authorizing access.

Additionally, seamless directory integration will ensure user information is kept secure and can be accessed as needed for auditing purposes. 

Overall, there should be robust security measures implemented in the backend server, including encryption for data transmission, user identity verification, and protection against common web vulnerabilities.

QR code authentication is highly versatile, meaning it can be used across a wide range of applications and use cases depending on the security needs of an organization. 

To see if QR code verification is right for your needs, take a look at some of these common applications of QR sign-in.

Retail & Ecommerce

In a retail setting, customers can use their mobile devices to scan QR codes during the checkout process to complete a touchless purchase without physical cash or cards. This can also be connected to the merchant’s loyalty program for easy customer data tracking.

Hospitality

There are valuable applications of QR code authentication in both hotels and restaurants. Since the onset of the COVID-19 pandemic, the hospitality industry has increasingly adopted QR code menus and contactless ordering, payments, and check-in as a more hygienic solution.

Healthcare

Healthcare facilities can streamline patient check-ins to minimize contact and enhance security for medical record access using QR code verification. It can also be used to set and manage appointments more efficiently.

Education

QR code authentication can also be applied in education in a number of ways by students, administrators, and faculty. It can be used for attendance tracking, providing secure access to course materials, facilitating contactless library services, and other uses.

Transportation and ticketing

Airlines, railways, and public transportation systems can all leverage QR code verification methods through electronic boarding passes or tickets to verify passenger identities and validate their entry.

As a popular form of passwordless authentication, QR code verification provides a variety of benefits for both users and organizations – and can be applied in a wide range of settings. In an environment where passwords pose increasing security risks and lead to user frustration during the log-in process, QR sign-in provides both enhanced security and a more streamlined user experience. 

Going passwordless with QR code authentication isn’t something that organizations can necessarily accomplish overnight. However, finding the right partner like Ping Identity that will  help you custom-tailor and successfully implement your passwordless identity solution can help minimize the risk of costly breaches while still offering a user-friendly experience that consumers appreciate.