a good thing!
Keep learning with these resources
While completing one of our training workshops is the best way to learn Design Thinking, there are many ways to immerse yourself to better understand the methodology and how you can apply it in your everyday work.
Below you’ll find a variety of resources and tools to help you gain a better understanding of Design Thinking and deepen your skills as a problem-solver and innovator.
While we may not be collaborating in-person, Design Thinking can continue to thrive in a virtual setting. Check out these tools:
Zoom Breakout Rooms: Will allow you to segment a Zoom call into smaller groups for select activities, and then return back to the main Zoom session when needed.
Lucidspark: An expansion of Lucidchart, Lucidspark is a whiteboard collaboration tool perfect for remote Design Thinking. Using virtual post-its, each participant can simultaneously throw out ideas. The tool also supports the use of voting, timers, and so much more.
This standalone timer is helpful to timebox each activity. The countdown also shows on the tab title which makes it easy to reference. If you use Lucidspark, a timer is already built in!
Empathy
I can’t come up with any new ideas if all I do is exist in my own life. Human-centered design is premised on empathy.
Learn from failure
Don't think of it as failure, think of it as designing experiments through which you’re going to learn. Failure is an incredibly powerful tool for learning.
Embrace ambiguity
We may not know what that answer is, but we know that we have to give ourselves permission to explore.
Optimism
Optimism is the embrace of possibility, the idea that even if we don’t know the answer, that it’s out there and that we can find it.
Iterate, iterate, iterate
By continually iterating, refining, and improving our work we have more ideasand arrive more quickly at successful solutions.
Creative confidence
Creative confidence is the notion that you have big ideas, and that you have the ability to act on them.
Make it
You’re taking risk out of the process by making something simple first. And you always learn lessons from it.
Be a Design Thinking Leader
As leaders here at Ping, your expectations to support our Design Thinking initiatives are simple. Be a leader. It’s not easy making a big shift across an organization, so we need strong leaders like you to put it into motion and keep it going. We’ve gathered a few key things you’ll need on this page.
Get Your Team Trained
By the end of 2021, all Ping Identians are expected to be trained in Design Thinking by participating in a training workshop. We need you to champion this transformation.
The earlier your team is trained, the sooner you’ll see value added to your group. And don’t forget to go through the training yourself! Then beyond the training, consider how you can put Design Thinking to action by using the customer-centric habits you learned.
Lead by Example
People are excited about this. And as a leader, it’s your responsibility to make it part of every day. How can you lead by example and make Design Thinking a part of your team? Here are some tips:
Use Your Resources
Check out some of these tools to help you lead your team to Design Thinking success.