white paper

Multi-factor Authentication

for Customers

Discover how to strike the right balance between security and convenience

 

According to Verizon's 2017 Data Breach Investigations Report, 81% of hacking-related breaches leveraged stolen and/or weak passwords. News headlines reinforce this reality and are making your customers increasingly aware of the need for additional security.

 

Multi-factor authentication (MFA) provides that extra layer of protection to your customers and your enterprise. No longer just for employee use cases, multi-factor authentication can secure your customers’ interactions with your digital properties and mitigate the ripple effect of compromised credentials.

 

But MFA for customers is a different animal than MFA for employees. For starters, your customers have a choice about working with you. So to make customer MFA work for customers, you have to strike a delicate balance between security and convenience.

 

Read this white paper to discover the unique requirements of multi-factor authentication for customers and the five things that a customer MFA solution must do to strike this balance.

 

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