# SHARED DEVICE AUTHENTICATION

## Secure Every Shift with Verified Trust

Give your frontline workers fast, secure,  
 accountable access on shared devices.

![](https://www.pingidentity.com/content/dam/picr/sol/sda/Hero-Frontline-Workers-500x500-v2.svg) 

We work with the world’s top brands

![](https://www.pingidentity.com/content/dam/picr/ico/sta/Ico-FrontlineWorkerTablet-Standard.svg) 

THE SOLUTION

## Authenticate Your Workforce  
 on Every Shared Device

One glance. Instant access. Secure the three moments where frontline trust matters most, using privacy-preserving biometrics on any shared device.

**Verified Access:** Authenticate any employee on any shared device in under a second using Zero-Knowledge Biometrics.

**Verified Onboarding:** Use supervisor-assisted identity verification to get new employees productive in just minutes, not days.

**Verified Helpdesk:** Ensure only verified employees can access support with live agent-enabled helpdesk verification.

[Get the Guide](https://hub.pingidentity.com/verified-trust/4386-verified-trust-frontline-workers) 

### Authenticate in Less Than a Second

With [Zero-Knowledge Biometrics](https://www.pingidentity.com/en/capability/zero-knowledge-biometrics.html), you can authenticate workers on tablets, kiosks, shared workstations, POS terminals, and wall-mounted devices with a front-facing camera, as fast as a blink.

### Rapid Day-One Readiness

Supervisors can use [real-time identity verification](https://www.pingidentity.com/en/capability/identity-verification.html) when onboarding new workers to verify their identity in less than a minute and give them secure access from their very first shift.

### All Frontline Workers. All Devices.

Multiple workers sharing one device? One worker using multiple devices? Keep identity tied to the individual, and authenticate them using our webSDK on any device with a front-facing 720p camera.

### Built for Frontline Conditions

Perfect for manufacturing, retail, healthcare, logistics, hospitality, and other shift-based environments. Get the strong attribution you need when personal devices aren't practical.

### Detect Humans. Stop Fakes.

Passive liveness detection paired with privacy-preserving biometric authentication helps stop spoofing, replay attacks, and AI-generated impersonation, without adding friction.

DIVE INTO THE DETAILS

From onboarding to access to helpdesk, check out the capabilities that help you verify trust with your frontline workforce.

[Zero-Knowledge Biometrics](https://www.pingidentity.com/en/capability/zero-knowledge-biometrics.html) 

[Identity Verification](https://www.pingidentity.com/en/capability/identity-verification.html) 

[Threat Protection](https://www.pingidentity.com/en/capability/threat-protection.html) 

[Orchestration](https://www.pingidentity.com/en/capability/identity-orchestration.html) 

Production Floor Access,  
 Reimagined

A global specialty food supplier needed MFA for a new ERP rollout, but smartphones weren't allowed inside production areas. Ping Identity replaced passwords with privacy-preserving biometrics on shared wall-mounted tablets on the production floor.

7 seconds

Total authentication time

<1 second

Biometric scan speed

## Power Frontline Workers with Trusted Identity

Shared devices don't have to mean shared credentials. Give your frontline workers secure, smooth access with accountability that keeps operations moving.

Helpful Resources

[Guide 

Securing Frontline Workers: At-A-Glance Guide](https://hub.pingidentity.com/verified-trust-wf-b2b/4386-verified-trust-frontline-workers) 

[Blog 

 Introducing Verified Trust for Frontline Workers: Securing Shared Devices](https://www.pingidentity.com/en/resources/blog/post/verifying-trust-frontline-workers.html) 

[Press Release 

Ping Identity and OLOID Bring Passwordless, Verified Trust to the Clinical Workforce](https://press.pingidentity.com/2026-05-05-Ping-Identity-and-OLOID-Bring-Passwordless,-Verified-Trust-to-the-Clinical-Workforce) 

Frequently Asked Questions

### What’s a frontline worker?

Someone who must be physically present to do their job and often works away from a desk, corporate laptop, or dedicated work device. Typical examples include store associates, cashiers, production workers, warehouse teams, delivery personnel, field service workers, and agency or seasonal staff.

### How does their environment differ from traditional workforce IAM?

Traditional workforce IAM assumes predictable onboarding and stable one-user, one-device access patterns. Frontline environments are shift-based, shared-device, high-churn and operationally time-pressured, so those assumptions break down quickly.

### What are the challenges with proving frontline worker identity?

Shared devices often create credential sharing, weak attribution, and inconsistent audit trails, especially when workers authenticate repeatedly across the day with passwords, badges, fobs, or PINs.

### How does Ping help secure shared devices?

Ping helps authenticate the worker, not the device. With PingOne Recognize, workers can authenticate quickly on shared devices using privacy-preserving biometrics. With PingOne Verify, organizations can tie that access to a verified identity and orchestrate the wider journey.

### Can this work with existing IAM systems?

Yes. It is designed to fit into existing workforce identity, HR, and business systems. The goal is to extend what you already have, not replace it.

### What happens if a worker can’t authenticate or loses access?

That’s where Verified Helpdesk comes in. Instead of relying on a live agent’s judgment alone, the worker goes through a structured identity verification flow managed by the live agent, so access can be restored without guesswork.

Start Today

Contact Sales

[sales@pingidentity.com](mailto:sales@pingidentity.com)

See how Ping can help you deliver secure employee, partner, and customer experiences in a rapidly evolving digital world.