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PingOne for Customers Datasheet | Ping Identity

DATASHEET

PingOne for Customers

 

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Customers expect every digital interaction to be seamless, secure and personalized. PingOne for Customers combines a no-code orchestration engine with authentication, user management and multi-factor authentication services to build, test and optimize digital customer experiences.

 

  • Increase Agility to Evolving Business Needs
    Keep ahead of the competition and drive business with no-code identity orchestration that reduces the time to create and deliver seamless and secure customer experiences.

  • Acquire More Customers
    By streamlining your registration with single sign-on (SSO) capabilities, you can reduce abandonment and acquire more customers.

  • Increase Customer Interactions
    Once customers are registered, authentication services enable consistent sign-on experiences so you can drive increased engagement and revenue.

  • Deliver Consistent Multi-channel Experiences
    Ensure that all applications have a consistent view of customer data so you can deliver personalized, multi-channel experiences to your customers after sign-on.

     

Key Features

 

  • No-code identity orchestration to rapidly build, test and optimize customer experiences
  • Customer authentication authority: centralized authentication services allow you to connect a user in any directory, accessing any app, hosted in any cloud, in any situation
  • SSO and adaptive authentication across all apps
  • Embed customer-friendly multi-factor authentication (MFA) in custom apps, or use SMS or email OTPs
  • Self-service SSO integrations and delegated administration for application teams
  • A single view of your customers across all applications

Capabilities and Benefits  

 

No-Code Identity Orchestration

 

  • Orchestration for frictionless, personalized and secure digital experiences
  • Optimize and deliver customer journeys that balance security and convenience with identity proofing, account recovery, passwordless authentication, progressive profiling and more
  • No-code flows with a drag-and-drop interface, workflow templates and A/B testing
  • Out-of-the-box connectors to hundreds of third-party applications, including other identity and access management vendors
  • Open RESTful APIs, identity standards and embeddable JavaScript widgets

 

Convenient Single Sign-on
to All Apps  

 

  • Consistent credentials across all apps, including custom apps
  • Social login, registration and account linking
  • Eliminate passwords with passwordless authentication
  • Zero login (QR code authentication)
  • Standards support (OAuth, OpenID Connect, SAML)
  • Developer-friendly APIs
  • Customizable templates and UIs
  • Robust authentication policies 
  • IdP discovery

 

Adaptive Multi-factor Authentication

 

  • Robust authentication policies that apply MFA based on risk
  • Embed MFA (push and soft tokens) in custom iOS or Android apps
  • SMS, email and voice OTPs
  • Customer service identity verification with MFA
  • Identity verification for high-risk transactions
  • Customers can create and manage trusted devices
  • Admin portal to manage user devices

 

Unified Customer Profile across All Apps

 

  • Unify disparate identity silos and datastores to create a single view of the customer
  • Consolidate unified profiles with bi-directional sync, migration and coexistence
  • Meet data residency requirements with logic to store data in local regions
  • End-to-end data encryption
  • Admin activity alerts and limitations
  • Meet the most stringent enterprise security requirements
  • Scale and performance to handle peak usage with ease
  • Increase performance by sharding data using custom variables

 

 

Integrations  

 

Integration kits, adapters and connectors make deployment easy:

  • Hundreds of connectors to third-party applications for orchestration of identity services
  • Social identity connectors (Facebook, Google, Twitter and more)
  • Risk, identity verification and online fraud detection service integrations
  • RESTful agentless kits for any language
  • Server kits

Cloud-based Solutions to Meet Your Needs

 

Select the PingOne for Customers solution package that enables you to meet business goals:

 

  • Essential: Rapidly build identity experiences using a no-code orchestration engine alongside authentication and user management capabilities
  • Plus: All Essential capabilities + MFA to remove friction and reduce the need for passwords all while enhancing customer security and improving user experience
  • Premium: All Plus capabilities + advanced user management and authentication to support complex architectures, custom application integration and the most extreme security and scale requirements

 

Visit www.pingidentity.com/en/platform/pricing for solution package details and pricing.

Start Today

See how Ping can help you deliver secure employee and customer experiences in a rapidly evolving digital world.

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