Today’s customers demand that their interactions across all channels be personalized, private and secure. At the same time, the modern workforce needs to be productive from anywhere, on any device, with access to all enterprise resources on demand. Requirements like these have ignited dramatic shifts in the way businesses operate across the globe. In response, enterprises are adding more resources, people and devices to ensure the success of their digital transformation initiatives. All with the goal of keeping up with the rising tide of these customer and workforce expectations.
While these shifts are driving improvements in productivity and experience, they also come with higher risk. The increased frequency and severity of large-scale data breaches over the past decade is evidence of this.
The 2010s were the worst decade on record for hacks and data breaches… adding up to nearly 4 billion records stolen in total over the past 10 years.1
To maintain an accelerated path of transformation without sacrificing security, many enterprises are choosing a Zero Trust approach. Zero Trust is a security concept that addresses the realities of digital transformation and provides a framework to increase security in an increasingly open and connected world. Zero Trust asserts that no user, system or service can be automatically trusted, whether inside or outside the traditional security perimeter and that anyone or anything must be verified before granting access to resources.
Those organizations that are already moving toward Zero Trust are realizing firsthand the advantages of putting identity at the center of security, while leveraging artificial intelligence (AI) and machine learning (ML) technologies to make security smarter. A recent CapGemini global survey of 850 technology executives found that 73% are testing AI use cases for cybersecurity, while 65% are using AI for identity and access security. 2
By 2022, 60% of access management implementations will leverage user and entity behavior analytics capabilities and other controls to provide continuous authentication, authorization and online fraud detection, up from less than 10% today.3
An intelligent identity platform that leverages Zero Trust principles and AI to provide continuous validation of user identities can enable enterprises to not just maintain, but accelerate digital transformation efforts to win in the new digital economy. In its 2019 Magic Quadrant for Access Management, Gartner echoes this sentiment and predicts that “by 2022, 60% of access management implementations will leverage user and entity behavior analytics capabilities and other controls to provide continuous authentication, authorization and online fraud detection, up from less than 10% today.”