Avoid solution gaps found in isolated CIAM technology implementations
According to Gartner, "Customer identity and access management (CIAM) technology popularity has surpassed homegrown solutions, but integration with adjacent technologies is still key to address digital experience and risk management needs."
Security leaders responsible for identity and access management must fully consider available diverse CIAM technologies and start with expansive goals, including comprehensive requirements for fraud protection and marketing intelligence, to address the most sophisticated digital experience, privacy and risk management requirements. Otherwise, you risk a limited approach that leads to gaps requiring expensive fixes.
Read this Gartner report to discover how to avoid solution gaps, with their associated complexities and costs, while gaining a deeper understanding of CIAM benefits, uses, risks and adjacent technologies.
Gartner Technology Insight for Customer Identity and Access Management, Henrique Teixeira, Michael Kelley, Ant Allan, Jonathan Care, 4 May 2020
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