I AM
FREE.
Create effortless digital experiences that empower Scotiabank customers.
IAM with Ping.
I AM
FREE.
IAM with Ping.
Driving innovation, brand relevance and culture is an inspiring goal. Bringing even more ease to Scotiabank customers starts with seamless sign-on.
Watch our video Delivering Extraordinary Customer Experiences to learn how Scotiabank can deliver secure digital customer experiences across every touchpoint to acquire and retain customers, build trust, earn loyalty and boost revenue.
CREATE CUSTOMER JOURNEYS SO SMOOTH—ALL PATHS LEAD BACK TO SCOTIABANK.
Customer loyalty is no longer based on product or price. Today, it’s all about providing effortless digital customer experiences. How do you create an experience that moves intuitively with your customers—so every step of their journey is seamless and secure?
Why not empower your customers to say, “I’m free to be me.” Every time they visit Scotiabank’s app or website, recognize them for who they truly are. Instead of having to enter a password over and over, one thumbprint or facial scan is all it takes.
DISCOVER MORE WAYS SCOTIABANK CAN DRIVE SECURE CX WITH THESE INSIGHTFUL RESOURCES
Uncover why getting identity right is the sure-fire way to drive secure, friction-free digital experiences. We curated content especially for Scotiabank leaders like you.
-
Getting Customer
Identity RightLearn how to deliver the personalized customer experiences your Scotiabank customers expect.
get the white paper -
Ultimate Guide to
Customer IdentitySee how you can give Scotiabank customers what they really want: delight, respect and security.
get our guide -
Financial-Grade Identity
Discover how technology is mission-critical in delivering consistent customer experiences.
Watch the video
WHY FINANCIAL SERVICES GIANTS LIKE SCOTIABANK
ARE MAKING CX THEIR TOP PRIORITY.
“One in three customers say they will walk away from a
brand they love after just one bad experience.”
“Companies will win or lose based on experience—and CX is still the vital point of differentiation and growth.”
“Companies that earn $1 billion annually can expect to earn—on average—an additional $700 million within 3 years of investing in customer experience."
“93% of consumers agree it’s important that every interaction they have with a brand is excellent.”
“Only 1 in 10 customers strongly agree that most brands meet expectations for a good experience.”
WHY FINANCIAL SERVICES GIANTS LIKE SCOTIABANK ARE MAKING CX THEIR TOP PRIORITY.
“One in three customers say they will walk away from a brand they love after just one bad experience.”
“Companies will win or lose based on experience—and CX is still the vital point of differentiation and growth.”
“Companies that earn $1 billion annually can expect to earn—on average—an additional $700 million within 3 years of investing in customer experience."
“93% of consumers agree it’s important that every interaction they have with a brand is excellent.”
“Only 1 in 10 customers strongly agree that most brands meet expectations for a good experience.”
Sources:
1 Experience is everything: Here’s how to get it right, PwC
2 It’s (Still) All About Customer Experience, Ping Identity
3 37 Customer Experience Statistics you need to know for 2021, SuperOffice.
4 Ibid.
5 Deliver the Experience they Expect: Customer Experience Trends Report, Acquia.
