a good thing!
I AM
OBSESSED.
Create secure, friction-free retail customer experiences that really stack up.
IAM with Ping.
I AM
OBSESSED.
IAM with Ping.
Did you know that delivering frictionless digital retail experiences hinges on seamless, secure sign-ons?
Read our article What Does "Passwordless" Really Mean? and discover how password-free authentication allows you to create secure, frictionless retail user experiences through MFA and SSO.
Read NowCREATE DIGITAL USER JOURNEYS SO SMOOTH—ALL PATHS LEAD BACK TO YOU.
Customer loyalty is no longer based on product or price. Today, it’s all about providing friction-free digital user experiences. How do you create an experience that moves intuitively with your shoppers—so every step of their journey is seamless and secure?
Why not empower your customers to say “I’m free to be me.” Every time they visit your app or website, recognize them for who they truly are. Instead of having to enter a password over and over, one thumbprint or photo is all it takes.
DISCOVER MORE WAYS TO DRIVE SECURE
FRICTION-FREE DIGITAL EXPERIENCES
Uncover why getting identity right in the retail world is the sure-fire way to drive secure, frictionless user experiences. We curated this content especially for retailers like you.
Customer Engagement
Starts with Single Sign-on
Learn how to answer high customer expectations with secure, consistent digital customer experiences.
Get the eBookThe Architect's Guide to Cloud CIAM
How your large enterprise can safely and swiftly migrate customer identity data to the cloud.
Get the White PaperDeliver Great Customer
Experiences with MFA
Discover how to enable smooth, secure digital CX across your financial enterprise architecture.
Read our ArticleWHY RETAIL GIANTS ARE MAKING SMOOTH,
SECURE DIGITAL EXPERIENCES A TOP PRIORITY.
“81% of customers said they would limit or completely stop their interactions with a brand following a data breach"
“Customers...will respond to brands that show interest in them and their feelings—and then follow that up with a consistent, technology-driven experience.”
“A fundamental change of mindset focusing on the customer—along with operational and IT improvements—can generate a 20-30% uplift in customer satisfaction—and economic gains ranging from 20-50%"
“Ensuring that [your] brand won’t lose or abuse their data—and recognizing consumers in a way that puts them at ease—is all part of a better experience.”
“49% of people are more concerned about protecting their personal information today than they were one year ago.”
WHY RETAIL GIANTS ARE MAKING SMOOTH,
SECURE DIGITAL EXPERIENCES A TOP PRIORITY.
“81% of customers said they would limit or completely stop their interactions with a brand following a data breach"
“Customers...will respond to brands that show interest in them and their feelings—and then follow that up with a consistent, technology-driven experience.”
“A fundamental change of mindset focusing on the customer—along with operational and IT improvements—can generate a 20-30% uplift in customer satisfaction—and economic gains ranging from 20-50%"
“Ensuring that [your] brand won’t lose or abuse their data—and recognizing consumers in a way that puts them at ease—is all part of a better experience.”
“49% of people are more concerned about protecting their personal information today than they were one year ago.”
Sources:
1 2019 Consumer Survey: Trust and Accountability in the Era of Data Misuse.
2 Five Trends Shaping the Future of Customer Experiences in 2020, Forbes
3 What Matters in Customer Experience Transformations, McKinsey
4 Accenture 2019 Consumer Pulse Survey
5 2019 Consumer Survey: Trust and Accountability in the Era of Data Misuse.