# HP Unifies 150M+ Identities for a Seamless Global Experience ![Woman looking over mans shoulder while pointing at laptop screen](https://images.pingidentity.com/image/upload/f_auto,q_auto,w_auto,c_scale/ping_dam/content/dam/picr/img/cs/h/HP-Customer-Story-554x554.png) Challenge HP struggled with a fragmented ecosystem of over a dozen legacy identity systems, causing disjointed customer experiences and high management costs across global operations. Results With Ping, HP achieved 99.95% uptime and migrated 100+ apps with zero downtime. They now manage 150M+ identities with the scalability to reach 1 billion. Objective HP aimed to create HP ID, a unified identity management ecosystem to provide customers with a 360-degree view of their experience. The goal was to optimize spend, retire legacy systems, and provide a secure, globally available identity store capable of scaling to over a billion IoT device identities. Challenge HP faced a fragmented user base supported by more than 12 legacy authentication systems. This complexity led to high costs and made it difficult to comply with diverse regional data regulations. Additionally, migrating over 100 high-traffic applications like HP Shopping required a high-stakes deployment with a 99.95% uptime goal and zero allowed downtime. Solution HP partnered with Ping Professional Services to implement PingDirectory and PingAuthorize with automated, multi-region deployment on AWS. Using OAuth 2.0 and SCIM, they created a common interface for registration and login, enabling single sign-on (SSO) and social login options across the entire HP digital universe. Results HP successfully migrated over 100 business applications to the new cloud environment with no downtime. HP ID now provides SSO for over 150 million identities, adding thousands more daily. The unified platform has reduced management complexity, optimized spending, and improved customer satisfaction by delivering a radically simplified, recognizable login experience globally. Ping’s customer IAM platform provides performance and scalability that can keep pace with HP’s continued innovation and growth. Now, customers have a seamless experience when they authenticate across our digital properties. Jared Meier Product Manager, HP ![HP logo](https://www.pingidentity.com/content/dam/picr/logos/cs/st/Img-Logo-HP-57x60.svg) Industry Technology Solutions Used [PingDirectory](https://www.pingidentity.com/en/product/pingdirectory.html) [PingAuthorize](https://www.pingidentity.com/en/product/pingauthorize.html) [Contact Sales](https://www.pingidentity.com/en/company/contact-sales.html) --- - [![Share](https://www.pingidentity.com/etc.clientlibs/settings/wcm/designs/pds/clientlibs/assets/clientlibs-assets-svgs/resources/icons/socials/sharing/Ico-Social-Share.svg)](mailto:?subject=Check%20this%20out&body=https%3A%2F%2Fwww.pingidentity.com%2Fen%2Fcustomer-stories%2Fhp-3360.html) - [![X (Twitter)](https://www.pingidentity.com/etc.clientlibs/settings/wcm/designs/pds/clientlibs/assets/clientlibs-assets-svgs/resources/icons/socials/sharing/Ico-Social-Twitter.svg)](https://x.com/intent/tweet?url=https%3A%2F%2Fwww.pingidentity.com%2Fen%2Fcustomer-stories%2Fhp-3360.html&via=PingIdentity) - [![LinkedIn](https://www.pingidentity.com/etc.clientlibs/settings/wcm/designs/pds/clientlibs/assets/clientlibs-assets-svgs/resources/icons/socials/sharing/Ico-Social-LinkedIn.svg)](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.pingidentity.com%2Fen%2Fcustomer-stories%2Fhp-3360.html) - [![Facebook](https://www.pingidentity.com/etc.clientlibs/settings/wcm/designs/pds/clientlibs/assets/clientlibs-assets-svgs/resources/icons/socials/sharing/Ico-Social-Facebook.svg)](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.pingidentity.com%2Fen%2Fcustomer-stories%2Fhp-3360.html) Related Customer Stories ![](https://images.pingidentity.com/image/upload/f_auto,q_auto,w_auto,c_scale/ping_dam/content/dam/picr/img/cs/th/Img-BNZ-Bank-Thumbnail-677x370.png) ![](https://www.pingidentity.com/content/dam/picr/logos/cs/rcs/Img-Logo-Allegiant-Air-89x40.svg) Allegiant Travel Company partnered with Ping Identity to centralize authentication for 11,000 diverse identities, providing pilots and flight attendants seamless, secure mobile access to critical flight applications. 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[Read Story](https://www.pingidentity.com/en/customer-stories/bentley-systems-3546.html) ![](https://images.pingidentity.com/image/upload/f_auto,q_auto,w_auto,c_scale/ping_dam/content/dam/picr/img/cs/th/Img-Equinix-Thumbnail-677x370.png) ![](https://www.pingidentity.com/content/dam/picr/logos/cs/rcs/Img-Logo-Equinix-167x40.svg) Equinix uses Ping Identity to provide seamless, secure access to its global interconnection platform, ensuring a consistent and reliable experience for thousands of enterprise customers. [Read Story](https://www.pingidentity.com/en/customer-stories/3079-equinix.html) Start Today Contact Sales [sales@pingidentity.com](mailto:sales@pingidentity.com) See how Ping can help you deliver secure employee, partner, and customer experiences in a rapidly evolving digital world.