# Mortgage Choice Provides a Bonza IAM Experience for Franchises ![Man in office smiling while working on laptop](https://images.pingidentity.com/image/upload/f_auto,q_auto,w_auto,c_scale/ping_dam/content/dam/picr/img/cs/h/Morrtgage-Choice-Customer-Story-554x554.png) Challenge To stay competitive, Mortgage Choice needed to move from legacy loan origination systems to a modern, API-led cloud platform without the high cost and risk of a custom-built security solution. Results By leveraging Ping’s out-of-the-box framework, they reduced security implementation costs by 65% and deployed their hybrid cloud strategy in just two sprint cycles. Objective Mortgage Choice, a leading Australian financial services provider, aimed to solidify its market position through a major digital transformation. The objective was to launch a multi-million dollar cloud-based Broker Platform that allows franchisees to write home loans more efficiently while providing a bonza (Aussie slang for excellent) and secure user experience across multiple devices. Challenge The organization faced the complexity of integrating legacy systems with new cloud-based tools. As a financial institution processing sensitive customer data, enterprise-grade security was non-negotiable. They wanted to avoid a custom security build that would drain developer resources and delay their go-to-market strategy, seeking instead a flexible, standards-based platform. Solution Mortgage Choice expanded its use of Ping to create a comprehensive hybrid cloud identity strategy. They implemented PingOne for cloud SSO, PingAccess to secure APIs and microservices, and PingDirectory to manage user profiles. This ecosystem integrates seamlessly with Microsoft Dynamics CRM, G Suite, and Zendesk, using open standards like SAML and OAuth to authenticate and expose data safely. Results The use of an enterprise-grade platform reduced risk and lowered implementation costs by 60-65%. Project timelines were significantly shortened, allowing delivery teams to focus on business features rather than complex security coding. Brokers no longer need to sign in to multiple systems, simplifying data entry and enabling them to showcase the platform directly in front of customers to drive better engagement. The interoperability and speed we gain with Ping give us the agility we need in business... it has allowed us to go to market a lot quicker than if we were trying to do it ourselves. Vincent ten Krooden Head of Technology, Mortgage Choice ![Mortgage Choice logo](https://www.pingidentity.com/content/dam/picr/logos/cs/st/Img-Logo-Mortgage-Choice-181x60.svg) Industry [Financial Services](https://www.pingidentity.com/en/industry/financial-services.html) Solutions Used PingOne Cloud Platform [PingAccess](https://www.pingidentity.com/en/product/pingaccess.html) [PingDirectory](https://www.pingidentity.com/en/product/pingdirectory.html) [PingFederate](https://www.pingidentity.com/en/product/pingfederate.html) [Contact Sales](https://www.pingidentity.com/en/company/contact-sales.html) --- - [![Share](https://www.pingidentity.com/etc.clientlibs/settings/wcm/designs/pds/clientlibs/assets/clientlibs-assets-svgs/resources/icons/socials/sharing/Ico-Social-Share.svg)](mailto:?subject=Check%20this%20out&body=https%3A%2F%2Fwww.pingidentity.com%2Fen%2Fcustomer-stories%2F3425-mortgage-choice.html) - [![X (Twitter)](https://www.pingidentity.com/etc.clientlibs/settings/wcm/designs/pds/clientlibs/assets/clientlibs-assets-svgs/resources/icons/socials/sharing/Ico-Social-Twitter.svg)](https://x.com/intent/tweet?url=https%3A%2F%2Fwww.pingidentity.com%2Fen%2Fcustomer-stories%2F3425-mortgage-choice.html&via=PingIdentity) - [![LinkedIn](https://www.pingidentity.com/etc.clientlibs/settings/wcm/designs/pds/clientlibs/assets/clientlibs-assets-svgs/resources/icons/socials/sharing/Ico-Social-LinkedIn.svg)](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.pingidentity.com%2Fen%2Fcustomer-stories%2F3425-mortgage-choice.html) - [![Facebook](https://www.pingidentity.com/etc.clientlibs/settings/wcm/designs/pds/clientlibs/assets/clientlibs-assets-svgs/resources/icons/socials/sharing/Ico-Social-Facebook.svg)](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.pingidentity.com%2Fen%2Fcustomer-stories%2F3425-mortgage-choice.html) Related Customer Stories ![](https://images.pingidentity.com/image/upload/f_auto,q_auto,w_auto,c_scale/ping_dam/content/dam/picr/img/cs/th/Img-BNZ-Bank-Thumbnail-677x370.png) ![](https://www.pingidentity.com/content/dam/picr/logos/cs/rcs/Img-Logo-Boost-Bank-136x40.svg) Discover how Boost Bank launched a secure, scalable app in 6 months with Ping AIC, transforming customer onboarding and financial accessibility in Malaysia. 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[Read Story](https://www.pingidentity.com/en/customer-stories/4322-global-bank.html) Start Today Contact Sales [sales@pingidentity.com](mailto:sales@pingidentity.com) See how Ping can help you deliver secure employee, partner, and customer experiences in a rapidly evolving digital world.