# Griffith University Modernizes Identity for 50,000 Users ![Two women with laptops sitting on college steps talking and laughing](https://images.pingidentity.com/image/upload/f_auto,q_auto,w_auto,c_scale/ping_dam/content/dam/picr/img/cs/h/Griffith-University-Customer-Story-554x554.png) Challenge Griffith University, a top-ranked research university in Australia, struggled with an aging, fragmented identity system that hindered user experience and lacked the scalability to support its growing digital campus environment. Results By implementing Ping Identity, they centralized authentication for 50,000 users across 500+ applications, slashing support costs and accelerating time-to-market for new services. Objective Griffith University aimed to transform its digital experience by consolidating disparate login systems into a unified platform. The goal was to provide a secure, frictionless environment that supported the diverse needs of a modern higher education institution. Challenge The university faced significant hurdles with legacy infrastructure that was difficult to maintain and integrate with new cloud services. This complexity created security vulnerabilities and a disjointed login process that frustrated students and administrative staff alike. Solution The university implemented PingFederate to serve as a high-performance federation hub. This approach streamlined authentication by providing a single point of integration for hundreds of applications, ensuring consistent security policies and a simplified user journey. Results The deployment resulted in a 100% centralized identity provider for the university’s core applications. By eliminating login friction for 50,000 users, Griffith University significantly reduced help desk tickets related to password resets and access issues. The Ping Identity solution is a core component of Griffith’s digital strategy, enabling us to provide secure and easy access to our digital services for all our students and staff. ![Griffith University logo](https://www.pingidentity.com/content/dam/picr/logos/cs/st/Img-Logo-Griffith-University-206x60.svg) Industry [Eductation](https://www.pingidentity.com/en/industry/public-sector/education.html) Solutions Used [PingFederate](https://www.pingidentity.com/en/product/pingfederate.html) [Contact Sales](https://www.pingidentity.com/en/company/contact-sales.html) --- - [![Share](https://www.pingidentity.com/etc.clientlibs/settings/wcm/designs/pds/clientlibs/assets/clientlibs-assets-svgs/resources/icons/socials/sharing/Ico-Social-Share.svg)](mailto:?subject=Check%20this%20out&body=https%3A%2F%2Fwww.pingidentity.com%2Fen%2Fcustomer-stories%2F3301-griffith-university.html) - [![X (Twitter)](https://www.pingidentity.com/etc.clientlibs/settings/wcm/designs/pds/clientlibs/assets/clientlibs-assets-svgs/resources/icons/socials/sharing/Ico-Social-Twitter.svg)](https://x.com/intent/tweet?url=https%3A%2F%2Fwww.pingidentity.com%2Fen%2Fcustomer-stories%2F3301-griffith-university.html&via=PingIdentity) - [![LinkedIn](https://www.pingidentity.com/etc.clientlibs/settings/wcm/designs/pds/clientlibs/assets/clientlibs-assets-svgs/resources/icons/socials/sharing/Ico-Social-LinkedIn.svg)](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.pingidentity.com%2Fen%2Fcustomer-stories%2F3301-griffith-university.html) - [![Facebook](https://www.pingidentity.com/etc.clientlibs/settings/wcm/designs/pds/clientlibs/assets/clientlibs-assets-svgs/resources/icons/socials/sharing/Ico-Social-Facebook.svg)](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.pingidentity.com%2Fen%2Fcustomer-stories%2F3301-griffith-university.html) Related Customer Stories ![](https://images.pingidentity.com/image/upload/f_auto,q_auto,w_auto,c_scale/ping_dam/content/dam/picr/img/cs/th/Img-BNZ-Bank-Thumbnail-677x370.png) ![](https://www.pingidentity.com/content/dam/picr/logos/cs/rcs/Img-Logo-Griffith-University-154x40.svg) Griffith University partnered with Ping Identity to modernize its identity infrastructure, providing 50,000 students and staff with secure, seamless access to critical academic resources. [Read Story](https://www.pingidentity.com/en/customer-stories/3301-griffith-university.html) ![](https://images.pingidentity.com/image/upload/f_auto,q_auto,w_auto,c_scale/ping_dam/content/dam/picr/img/cs/th/Img-NAU-Thumbnail-677x370.png) ![](https://www.pingidentity.com/content/dam/picr/logos/cs/rcs/Img-Logo-NAU-111x40.svg) Northern Arizona University (NAU) uses Ping Identity to provide a unified, secure login experience for its 50,000+ students and faculty, seamlessly connecting on-premises legacy systems with a rapidly expanding ecosystem of cloud applications [Read Story](https://www.pingidentity.com/en/customer-stories/3205-northern-arizona-university.html) ![](https://images.pingidentity.com/image/upload/f_auto,q_auto,w_auto,c_scale/ping_dam/content/dam/picr/img/cs/th/Img-WGU-Story-Thumbnail-677x370.png) ![](https://www.pingidentity.com/content/dam/picr/logos/cs/rcs/Img-Logo-WGU-133x40.svg) Western Governors University (WGU) uses Ping Identity to provide high-performance authentication for students, staff, and contractors, replacing an aging legacy system with a modern architecture that supports over 100 content providers. [Read Story](https://www.pingidentity.com/en/customer-stories/3230-western-governors-univ.html) Start Today Contact Sales [sales@pingidentity.com](mailto:sales@pingidentity.com) See how Ping can help you deliver secure employee, partner, and customer experiences in a rapidly evolving digital world.