a good thing!
Ping Identity Presents Geisinger with the “Customer Experience Champion” Honor in 2018 Customer Identity Excellence Awards Program
Denver — July 31, 2018 — Ping Identity , the leader in Identity Defined Security, today announced that Geisinger has been named the winner of its 2018 Customer Identity Excellence Awards Program in the “Customer Experience Champion” category. The Customer Experience Champion puts customers first and drives loyalty with secure and seamless interactions. Ticketmaster also was recognized for its achievements with a “runner up” honor. The awards were announced at Identiverse, which took place last month in Boston.
Geisinger was honored with the “Customer Experience Champion” award for centralizing its identity and access management (IAM) systems to provide 24/7 convenience to patients, insurance plan members and employees. It combined disparate identity systems into a unified, standards-based platform using the Ping Identity Platform. By adopting a streamlined access management system, Geisinger cut costs around IT support resources and licensing, and also created a single view of workforce and patient identity across the enterprise.
Runner Up: Ticketmaster
Ticketmaster was recognized in the “Customer Experience Champion” category for simplifying and standardizing IAM with PingFederate. By replacing a set of homegrown solutions for its partner identity needs, the organization is now able to provide increasingly larger clients with access to any application and provide services for partner logins.
“We’re delighted to present this award to Geisinger and Ticketmaster and highlight their ongoing commitment to the customer experience,” said Andre Durand, CEO of Ping Identity. “The value these organizations derive from their investment in the Ping Identity Platform is a testament to their leadership in setting new standards in delivering superior customer service.”
About Ping Identity
Ping Identity is the leading intelligent identity solution for the digital enterprise. Ping champions identity to help world-class organizations deliver extraordinary digital experiences while simultaneously achieving Zero Trust security. Enterprises trust Ping to provide personalized, identity-centric security with passwordless authentication, multi-factor authentication, single sign-on, access management, intelligent API security, directory and data governance capabilities. With the Ping Intelligent Identity™ platform users now have secure access to cloud, mobile, SaaS and on-premises applications and APIs, while managing identity and profile data at scale. Over half of the Fortune 100 rely on Ping for its flexibility extending across hybrid IT environments, premier identity expertise, open standards leadership and partnership with companies like Microsoft and Amazon. Ping Identity is pioneering a unique, yet flexible privacy-first approach for enterprises to engage with customers, partners, employees and digital resources in a secure, trusted manner. For more information, visit www.pingidentity.com.
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