Ping Identity Improves Customer Experience for Global Enterprises with Adaptive Authentication Enhancements
Ping Identity Booth #107
Denver and Boston, June 25, 2018 — Ping Identity, the leader in Identity Defined Security, today announced major enhancements to PingFederate and PingID SDK that improve the authentication flow and make it easier to natively provide adaptive authentication within consumer-facing mobile applications. These enhancements are designed to help enterprises improve customer engagement, while also maintaining a strong security posture.
The Voice of the Connected User Landscape Data published by 451 Research,(1) an information technology industry analyst firm, states there is a “steady growth in customer willingness to share personal data for something of value.” Yet, at the same time, customers are experiencing angst about data privacy. This is why it’s important for enterprises to balance personalization with data security in order to drive customer satisfaction. The latest features in the Ping Identity Platform are designed to address these challenges, by optimizing this balance to deliver exceptional customer experiences.
What’s New in PingFederate
The latest version of PingFederate delivers significant feature enhancements in authentication policies and provides additional options for user self-service. The release improves authentication flows with support for email ownership verification, CAPTCHA and more. These capabilities help improve the registration and sign-on experience for customers engaging with your brand across multiple channels and devices.
“PingFederate is unique in that it provides a rich set of templates that can incorporate various workflows into an out-of-the-box user interface,” commented Loren Russon, vice president, product management, Ping Identity. “It also makes CIAM deployments easier by taking features from our previous release and extending consumer authentication and self-service capabilities. This includes integrating logins from social providers, supporting self-service registration and profile management, and much more.”
“With PingFederate's latest release, we’ll be able to provide more self-service options for identity verification, which will improve our customer experience for more than 20,000 agencies—while also securing access to personal information,” said Dr. Adrian Mayers, senior director of information security (CISO), Vertafore.
What’s New in PingID SDK
The latest release of PingID SDK and its new, out-of-the-box integration kit to PingFederate provides authentication feature enhancements and makes it easier for enterprises to natively implement adaptive authentication within customer-facing mobile applications.
Features and functionality include:
Available this month, the combination of PingFederate with PingID SDK enables enterprises to seamlessly create a secure user experience for their customers. To learn more about these product updates, visit www.pingidentity.com.
(1) Source: 451 Research, Voice of the Connected User Landscape, 2H 2017
About Ping Identity | The Identity Defined Security Company
Ping Identity envisions a digital world powered by identity. As the identity security company, we simplify how the world’s largest organizations prevent security breaches, increase employee and partner productivity and provide personalized customer experiences. Enterprises choose Ping for our identity expertise, open standards leadership, partnership with companies like Microsoft, Amazon and Google, and collaboration with customers like Boeing, Cisco, GE, Kraft Foods, Walgreens and over half of the Fortune 100. The Ping Identity Platform allows enterprises and their users to securely access cloud, mobile and on-premises applications while managing identity and profile data at scale. Architects and developers have flexible options to enhance and extend their existing applications and environments with multi-factor authentication, single sign-on, access management, directory and data governance capabilities. Visit www.pingidentity.com.
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