Ping Identity Appoints Bart Hammond Vice President of Customer Success to Support Accelerated Global Enterprise Growth

press release

Ping Identity Appoints Bart Hammond Vice President of Customer Success to Support Accelerated Global Enterprise Growth

Former VP, Global Services at EMC Joins as Enterprises Adopt Ping’s Enhanced IAM Capabilities and Solutions


Denver — May 9, 2017

Ping Identity, the leader in Identity Defined Security, today announced the appointment of Bart Hammond as Vice President of Customer Success. Hammond joins Ping on the heels of a profitable first quarter for 2017 and more than 50 percent growth in subscription revenue compared to Q1 2016.

Hammond joins as Ping has accelerated its growth overseas, with Europe and Asia-Pacific contributing more than a quarter of new business bookings. In 2016, more than half of global sales came from its Customer Identity and Access Management solutions. Multi-factor authentication and access security customers grew by nearly 40 percent and over 50 percent, respectively. The continued adoption of Ping solutions among large global enterprises remains high, as 80 percent of Ping’s customers report revenues of more than US $1.5 billion.

Hammond brings a wealth of experience to support Ping’s growing business. He joins Ping with more than 25 years of IT professional services experience, including the last 10 years at EMC Corporation. As part of his leadership, Hammond established and grew the EMC Consulting business to more than $550 million. Most recently, he served as vice president, global services portfolio, where he oversaw service strategy, service product management, and strategic service partnerships for EMC’s $6 billion+ global services business.

Hammond comes to Ping as the company doubles down on providing global enterprise customers with solutions to manage customer, partner and employee identities. As customers embark on digital transformation initiatives, they have praised Ping’s customer success and professional services teams for helping them adopt the robust capabilities Ping provides. As a key area of investment for Ping, Hammond will bolster customer success and professional services teams to support this demand. Hammond is based in Denver and reports to Dave Packer, senior vice president of field operations.

“We’re thrilled Bart has joined Ping to lead our customer success team, as he has unmatched experience in helping large companies leverage technology to grow revenue, increase efficiency and reduce risk,” said Packer. “Bart’s arrival at Ping is testament to our plans to heavily invest in ensuring our customers are positioned to achieve long-term success right out of the gate.”

Hammond said, “Earning customer loyalty is an everyday job; it takes great products, enduring relationships and superior services to meet our customers’ needs at every step in their journey with us. Ping’s reputation for delivering great software that just works is only bolstered by their commitment to partnering with its customers for long-term success. I’m thrilled to be a part of the team at Ping as we take our efforts to a new level.”

Cloud Identity Summit: A Gathering for the Community
Ping will once again host the Cloud Identity Summit, which has become the premier industry event focused on Identity. CIS 2017 will be held in Chicago from June 19-22, 2017, and will feature keynotes and tracks from industry thought leaders, CIOs, executives and practitioners. Executives from industry leading companies including Optiv, Google, Microsoft and Ping Identity will headline the conference. The theme in 2017 is Intelligent Identity; as connected systems and devices we use for work and personal lives are getting smarter and more pervasive, new business models are emerging at unprecedented pace and scale. Come join this important conversation.

About Ping Identity | The Identity Defined Security Company
Ping Identity is the leader in Identity Defined Security for the borderless enterprise, allowing the right people to access the right things, securely and seamlessly. More than half of the Fortune 100, including Boeing, Cisco, Disney, GE, Kraft Foods, TIAA and Walgreens, trust Ping Identity to accelerate their move to the cloud, deliver a rich customer experience and quickly onboard partners as part of their digital transformation. Protecting over 1.3 billion identities from data centers around the globe, Ping allows employees, customers and partners the freedom to access the Cloud and on-premise applications they need with an enterprise IDaaS solution that includes multi-factor authentication, single sign-on and access security. Visit


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