Partner identity and access management (IAM) can be an intricate undertaking. Combine the security needs of employee IAM with the seamless user experience needs of customer IAM--and add to that challenges like hundreds of thousands of partners with their own diverse identity capabilities--and you get a sense of how complicated it can be to institute seamless and secure partner IAM.
When financial services company NextCapital found itself in this very same situation, the company turned to Ping Identity to protect sensitive information while securely authenticating partners.
Financial institutions handle the first step to authenticate their users; NextCapital needed a seamless integration solution so that the end users wouldn't notice that they were being transitioned from the partners' platform to the NextCapital platform. In addition, the solution needed to keep pace with evolving security threats. NextCapital choose Ping Identity's comprehensive single sign-on (SSO) and multi-factor authentication (MFA) solutions to meet their goal of streamlined partner authentication while meeting stringent SEC and partner requirements.
"With Ping, our partners can customize the authentication process to make it secure and familiar for their users," Vice President of Information Security Sebastiaan Gybels said. "The end user who logs onto the solution doesn't see a difference between the financial institution's website and our solution. The experience feels fast and seamless."